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Thread ID: 83003	2007-09-15 19:37:00	Firefox keeps freezing computer (maybe???)!	Adrain (12668)	Press F1

Post ID	Timestamp	Content	User
591445	2007-09-15 19:37:00	For some reason, Firefox freezes my computer when (sometimes) loading a new tab. I should point out that it's not always, but sometimes does/doesn't freeze on the same webpage. Webpages I use regularly (internet banking for instance) sometimes load straight away, and some times do not. Whilst the computer is frozen, what I've been doing is mouse clicking on another open program in the bottom of the screen in the hope that it might make the computer 'think' it's needed 'elsewhere' and come out of it's 'doze'. This appears to do 'nothing', so then I wait for that program to appear (come to the 'front'). Then it seems that the computer has 'un-frozen' and I can click back on the Firefox program and the page has loaded! As I say, there seems to be no rhyme nor reason as to why it does this as regular webpages sometimes work...... or don't!! Luck of the draw it seems to me! Any ideas out there why? Cheers, Adrain	Adrain (12668)
591446	2007-09-15 19:40:00	Opps! Just thought... Even clicking on 'Start' does nothing in it's frozen state! So if no other open programs, I wait for that to 'appear' (as if by magic) then know that the webpage has loaded! Adrain, er, again!	Adrain (12668)
591447	2007-09-15 19:42:00	Could be an add-on, if you've installed any. Have you scanned for malware/spyware recently?	Speedy Gonzales (78)
591448	2007-09-15 20:03:00	What version of Firefox? Does the same thing happen when you run Firefox in Safe Mode? To find out go to Start > Programs > Mozilla Firefox > Mozilla Firefox (Safe Mode).	FoxyMX (5)
591449	2007-09-15 20:24:00	Speedy Gonzales, I wondered about these add-ons. But I have to admit I was a little confused as a while ago I thought I'd be klever and uninstall Firefox, download the latest version then install and start adding the, er, add ons again. I made a note (screen shot) of what I had and was going to go through them one at a time seeing which one may be a problem. BUT... when I installed the latest version, low and behold ALL the previous add ons were back! I guess I missed something there! Obviously didn't remove everything! As for scanning for malware and spyware recently, my computer is my 'church'! I do these things (update and scan) quite religiously! So I'm not overly hot on that idea. I'll do it now tho' because..... I can! :D As for the version, FoxyMX, it's version 2.0.0.6! I believe this is the latest as the 'Check for updates' button comes back with a 'None today, thank you!' Haven't tried it in Safe Mode tho'. Will try that on the morrow as I'm off out today! Yipee! Cheers, Adrain PS - No problems in the last couple of hours, then went to preview this post (to see if it makes sense when read) and another freeze! Hmm! PPS - Just previewed again and no freeze! WTH?	Adrain (12668)
591450	2007-09-15 20:57:00	Speedy Gonzales, I wondered about these add-ons . But I have to admit I was a little confused as a while ago I thought I'd be klever and uninstall Firefox, download the latest version then install and start adding the, er, add ons again . I made a note (screen shot) of what I had and was going to go through them one at a time seeing which one may be a problem . BUT . . . when I installed the latest version, low and behold ALL the previous add ons were back! I guess I missed something there! Obviously didn't remove everything! That's because you didn't remove everything . You need to delete your profile folder as well . Safe Mode does not load up the add-ons which is why I suggested to try it .	FoxyMX (5)
591451	2007-09-16 02:16:00	Didn't think quick enough to start this session in 'Safe Mode', FoxyMX, sorry. But can I ask what you mean by You need to delete your profile folder as well. please?! I did think that by uninstalling Firefox, everything was gone! I did think (but I'm old and have senior moments! ;) ) that I'd actually been klever and deleted the folder in 'Program Files' even. Not sure if I did now tho'. Where should I be checking for this profile of mine? Would it be my 'Documents and Settings' folder some where, per chance? Do you think it's worth a completely clean install, doing as you say, a delete of my profile as well? Cheers, Adrain	Adrain (12668)
591452	2007-09-16 02:31:00	Not sure if I did now tho'. Where should I be checking for this profile of mine? Would it be my 'Documents and Settings' folder some where, per chance?Adrain Uninstall firefox, then delete C:\Program files/Mozilla FF C:\Documents and Settings\username\Application Data\Mozilla C:\Documents and Settings\username\Local Settings\Application Data\Mozilla This will KILL anything to do with FF (apart from whats in the registry).	Speedy Gonzales (78)
591453	2007-09-16 04:08:00	Had a problem last week where this was this huge delay between opening new tabs and switching between tabs that were loaded etc. Disabled all my add-on's and enabled them one by one until I found the culprit. It was CookieSafe!!! Try doing that rather than just re-installing everything AND back up your bookmarks!!!	beeswax34 (63)
591454	2007-09-16 09:49:00	Thank you Speedy Gonzales. I think I'll make a note of that (memory issues you know! Er, my memory that is! ;) ) but seems quite straight forward. beeswax34! Didn't I just reply to you about using two mouses? :p Thanks for that! I didn't know you could disable the add ons! :blush: Gosh, so much to learn! How does any one know all this stuff? That sounds so much better than doing the 'Big Deal' on Firefox. I'll try that now! Cheers (again beeswax34)! Adrain	Adrain (12668)
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