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| Thread ID: 83124 | 2007-09-20 04:23:00 | Hard Disk Drive Warranty | ephesus (2509) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 593219 | 2007-09-20 07:31:00 | Its implied. Because you said 'when it fails' you are impling that someone should expect it to fail when it is being used. When in fact every single part of the computer WILL eventially fail, even if it takes a thousand years. When something fails outside it's usable life, it is really irrelevent whether it has failed, is it not? I am nit picking, becuase I was told by a computershop that I had an issue with over a series of failed harddrives, and I was queriing the quality of them. They told me that every hard drive will fail, and I disagree with that. Not all hardrives will fail in it usable life. I fail to see where wainuitech even IMPLIES they EVERY HDD will fail in the useable life, they won't... but EVERY HDD WILL fail given time that is exactly how I see his view and agree. |
The_End_Of_Reality (334) | ||
| 593220 | 2007-09-20 08:28:00 | I fail to see where wainuitech even IMPLIES they EVERY HDD will fail in the useable life, they won't... but EVERY HDD WILL fail given time that is exactly how I see his view and agree. Thats like saying, EVERY human will die...or EVERY car on earth will break down...or EVERY ipod will fail (yes even the ones with flash memeory). Over time all these will obviously happen, but the statements are really irrelevent , unless you have a time scale you are referencing it to. |
rogerp (6864) | ||
| 593221 | 2007-09-20 09:06:00 | Seagate is replacing my faulty HDD with a Repaired HDD, not the one I sent in. As mine is quite new and hardly been used I am loathed to susbstitute it with another repaired HDD. Is this the normal warranty procedure? Not all Seagate Drives have 5 year warranty, some are 3 years. All counts from original date of purchase. If a drive is replaced at 2 years then you will have 3 years or one year remaining depending on what model drive it is. |
Bantu (52) | ||
| 593222 | 2007-09-20 10:20:00 | Really every one is agreeing to one thing when you think about it. Usable life of a Hard Drive. The usable life of a hard drive is only determined by the time it's working. SO - If a drive fails after 1 day - its usable life was 1 day If a drive fails after 1 year - its usable life was 1 year If a drive fails after 10 years - its usable life was 10 years. If a drive fails after 100 years - who cares I wont be around to worry about it Once a drive fails, no matter how long that period was - its usable life has now ended. If its still within its warranty no matter if that be 1 or 5 years it can be replaced under warranty. I rest my case.:) Good Night:dogeye: |
wainuitech (129) | ||
| 593223 | 2007-09-20 11:16:00 | Interesting discussion so far. The question now is "Should one have an expectation that a NEW HDD should not fail for a period ie 1 or 2 year and if it does then the manufacturer shoud perhaps be responsible for recovering the data in the HDD? | ephesus (2509) | ||
| 593224 | 2007-09-20 11:50:00 | If the replacement drive is S.M.A.R.T. enabled (it almost certainly is) then you will be able to get some sort of idea what condition it is in. I use SpeedFan to get the info from the S.M.A.R.T. utility. |
Deane F (8204) | ||
| 593225 | 2007-09-20 19:04:00 | Just received an email to say that Seagate is replacing my faulty HDD with a Repaired HDD, not the one I sent in. As mine is quite new and hardly been used I am loathed to susbstitute it with another repaired HDD. Is this the normal warranty procedure? Comments and advise please. Yes. The retailer sends the faulty one back to the wholesaler who provides a replacement drive for you. The faulty one gets sent back to Seagate in Singapore, not necessarily immediately, who either repair it or throw it. |
pctek (84) | ||
| 593226 | 2007-09-20 21:31:00 | Interesting discussion so far. The question now is "Should one have an expectation that a NEW HDD should not fail for a period ie 1 or 2 year and if it does then the manufacturer shoud perhaps be responsible for recovering the data in the HDD? I know what you are saying about expecting a certain life time from a Hard Drive. But in real life it doesn't always happen. What you may expect the time to be could be different to someone elses expectations. If you ever read the warranty from HP they actually state they are not responsible for any data on the owners PC. It is up to the owner to take any precaution against data loss. Hard Drive manufactures are the same. Its a little like your house insurance, you don't expect that some distaster will happen, but you have insurance just in case it does. Have a look at This Article (www.ugr.com) it is quite good and explains a few things. I had my drive fail on this PC a few weeks back - all of a sudden, no warning BHAM ! dead. I had a full system /daily back up to my windows home server the night before and managed to install a new drive and recover every thing with in 45 minutes. If it wasn't backed up I would have lost years of important work/family stuff. The old drive was getting to full, it was 3 years old - the drive that failed was only 6 months old. |
wainuitech (129) | ||
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