Forum Home
Press F1
 
Thread ID: 142090 2016-04-24 04:40:00 Windows 7 Build 7601 This copy of Windows is not genuine B.M. (505) Press F1
Post ID Timestamp Content User
1419518 2016-04-24 04:40:00 Anyone had any experience with the above problem?

Windows is genuine and I have even had the nag screen advising I am eligible for Win 10.

Google produces a confusing selection of reasons with some going back to updates of years ago.

If there is an upside it is that the Win10 Nag Screen has gone. :)

There has been no hardware changes.

Any suggestions anyone?

:thanks

PS I've had Windows Updates turned off since September last year.

7128
B.M. (505)
1419519 2016-04-24 05:29:00 This is caused by several reasons.

1. An infection - is the desktop wall paper Black with the message? If its normal then its usually fake, a real non-genuine removes the wallpaper.
2. Some hardware has been hanged that's triggered the activation.
3. There was some updates come through that caused it as well, but that was in Dec 2104 and MS have since patched it.
4. Its actually not a legit Product key.
5. Your install has become screwed up someplace.

Do you have the actual COA with the product key ?

If so then run through the reactivation process as described support.microsoft.com Scroll to W7 instructions. You will need to re-enter the key.

If it doesn't activate then you need to phone Microsoft and talk to someone who will help you. BUT have the Actual COA sticker handy, as if it comes back from MS saying its not genuine they can actually cross check, most people don't know this, but on ALL COA's are other codes, they can cross check these codes to make sure the product key IS legit.

"IF" you have a factory install of W7, the pre-installed key ( before being embedded in the BIOS like today) CANT be used to activate, you need a COA that's on the computer.


If there is an upside it is that the Win10 Nag Screen has gone AND the downside of that is showing not genuine, after a while depending on the version sometimes the computer starts automatically shutting down and in some cases disables a vast percentage of the functions.

Best to get it sorted.
wainuitech (129)
1419520 2016-04-24 06:35:00 Thanks Wainui.

To answer your questions:

The Desktop is normal with the message in the bottom right- hand corner.

7129

Yes I had crashes see HERE (pressf1.pcworld.co.nz). Still not sure about that because a replacement power supply didn’t fix the problem, but replacing the capacitors in the original and running chkdsk /r did.

Don’t think it’s updates as they have been turned off, although I guess there is nothing to stop Microsoft getting around that.

The product key has been fine up until now and Microsoft saw it as genuine up to now.

So I guess following the reactivation path is the next step.

Watch this space. :D
B.M. (505)
1419521 2016-04-24 07:07:00 Do you have the actual COA with the product key ?

If so then run through the reactivation process as described . microsoft . com/en-us/kb/950929" target="_blank">support . microsoft . com Scroll to W7 instructions . You will need to re-enter the key .

Did that Wainui but clicking the link does absolutely nothing . :confused:

7130
B.M. (505)
1419522 2016-04-24 07:13:00 If you go to the Start menu, right click on Computer, click on Properties and down the bottom is a paragraph for activation. Sometimes just opening Properties will cause the warning to disappear though it may come back later. Whenu (9358)
1419523 2016-04-24 07:42:00 If you go to the Start menu, right click on Computer, click on Properties and down the bottom is a paragraph for activation. Sometimes just opening Properties will cause the warning to disappear though it may come back later.

Yep, but activation does absolutely nothing. See post 4 picture.
B.M. (505)
1419524 2016-04-24 08:16:00 See you have OEM Windows 7

You could check to see if you have some corrupted files with SFC/Scannow

www.howtogeek.com
Lawrence (2987)
1419525 2016-04-24 20:25:00 See you have OEM Windows 7

You could check to see if you have some corrupted files with SFC/Scannow

www.howtogeek.com

Good thinking Lawrence, why didn't I think of that? :)

And the results are:

7131

Hmmmmm, I have a problem! :(
B.M. (505)
1419526 2016-04-24 20:32:00 So now try running DISM. Wainui has given the instructions for that a couple of times recently. CliveM (6007)
1419527 2016-04-24 21:26:00 So now try running DISM. Wainui has given the instructions for that a couple of times recently.

Thanks Clive, I'll follow up on that. I'm not familiar with DISM at all, don't even know what it stands for, so I'll do some study. :)
B.M. (505)
1 2 3 4 5 6