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Thread ID: 142090 2016-04-24 04:40:00 Windows 7 Build 7601 This copy of Windows is not genuine B.M. (505) Press F1
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1419558 2016-04-27 22:24:00 Ok, before I waste too much more time I think I need to speak to Microsoft about the Authentication.

Once that is sorted we can download the appropriate iso disks.

So to this end can anyone give me the "New Zealand" Microsoft Phone number.

I wish to speak with someone who can speak English and understand English plus probably Anglo Saxon.
B.M. (505)
1419559 2016-04-28 00:29:00 because it's so very difficult to do....

lmgtfy.com
bevy121 (117)
1419560 2016-04-28 00:59:00 because it's so very difficult to do....

lmgtfy.com

I said I wanted to talk to someone who Spoke and Understood English. :rolleyes:

I don't understand the pigeon English they speak in Manila or wherever that number takes you, and they don't understand me.

There was a NZ number/office some time ago and the guy there was good to deal with.
B.M. (505)
1419561 2016-04-28 01:02:00 Ok, before I waste too much more time I think I need to speak to Microsoft about the Authentication.

Once that is sorted we can download the appropriate iso disks.

So to this end can anyone give me the "New Zealand" Microsoft Phone number.

I wish to speak with someone who can speak English and understand English plus probably Anglo Saxon.

PM coming but it nothing to do with contacting MS.
wainuitech (129)
1419562 2016-04-28 02:09:00 after skim reading 5 pages :)
You should be able to easily re-activate using the install key you must have. Sometime its that easy (sometimes not)

Do you have a Win7 sticker on the case , with the install key on it ?

right click on computer, properties (or control panel, system)
on the system properties box, down the bottom, under activation, you should be able to re-enter a valid Win7 key there
"change product key"

Also Uninstall Update KB971033 (might help)
In the past MS have been known to force through some Winupdates even if set to notify or check only . So there may have been an update sneak
in thats causing some issues (seems unlikely though)
1101 (13337)
1419563 2016-04-28 02:25:00 Found the problem :) (aint PM's great)

Not going into details, B.M. can post if he wants.

In PM mode with BM so stay tuned. :)
wainuitech (129)
1419564 2016-04-28 05:27:00 Found the problem :) (aint PM's great)

Not going into details, B.M. can post if he wants.

In PM mode with BM so stay tuned. :)

No secrets here. :)

This is the explanation as Wainui sees it:

OK found the problem.

If you have a look on google with that product key you gave it shows as being factory default or Non - Legit key. ( you can search yourself)

If its the Factory default key, while you can install with the key you cant activate it.

What happens is when the manufactures build computers they put in whats called a default key that goes on hundreds if not thousands of computers, theres a file within the System that tells MS activation it is legit, BUT if something goes south and the OS gets some corruptions then it can make it non legit which is what appears to have happened. If you were to contact microsoft they would tell you to use the product key on the sticker that's on the side or somewhere else on the computer.

The only other times I've seen this type of happening is when some cowboy rouge builder uses a factory key, and adds in a script to fool windows into thinking its legit.

What I will need is the code that's on the sticker that legally should be on the computer, or if you purchased the DVD the sticker may still be attached to the packaging.

However, now I'm hunting hi and low for the side cover which may or may not have the sticker on it. The computer sits in a little cubbyhole under my desk and I leave one side off to allow a bit more air flow and to save me taking it off to do a routine de-dust. :)

And 1101 the activate facility in the location you mention doesn't do anything even if I had the correct key on hand. :crying

I've also found that slui.exe 4 doesn't do anything either. Apparently it is supposed to give you your nearest telephone help line, well, according to google.
B.M. (505)
1419565 2016-04-28 05:57:00 You will not probably find anything with the Key showing seem it's OEM. the numbers you see ID: 00359-OEM-8992687-00006 is the product ID not the key

If you enter that product ID into google you will see heaps of them for Windows 7 64 bit

Will a Windows repair install return you to a Activated state,may be/may not that's what I would try first,if not your Recovery disks come into play but it won't hurt giving Microsoft NZ a ring may save a lot of angst
Lawrence (2987)
1419566 2016-04-28 22:19:00 You will not probably find anything with the Key showing seem it's OEM. the numbers you see ID: 00359-OEM-8992687-00006 is the product ID not the key


:confused::confused:

COA sticker has the install key on it . If its not pirated there should be a Win7 COA sticker on the case
Even genuine preloaded OEM installs have a Win7 COA sticker on the case.
Keyfinder programs will also extract the install key . I guess WT ran keyfinder & googled the actual install key

COA stickers all gone win8 & win10,but win7 & previous should allways have a install key(COA) sticker , unless its bulk licensing or dodgy
1101 (13337)
1419567 2016-04-29 00:06:00 It all comes back to backups. If you had a system image it would only take a few minutes to restore. I have experienced deactivation of W7 a few times but never had a problem because I keep backups. My Dell came with a complete set of installation disks, W7, WXP Sp3, and drivers. If people insisted on receiving installation disks the retailers & Microsoft would have to supply them. mzee (3324)
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