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| Thread ID: 83566 | 2007-10-06 00:35:00 | Norton 360 Parental Control add on | EwenDudson82 (12723) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 598432 | 2007-10-06 00:35:00 | I just purchased norton 360 as my norton 2006 internet security had like 10 days left on it, after installing 360 i had to jump onto the internet to download the add-on for parental control. After installing the add-on I came to find out that it a very cheap bit of software that wont let you set different rules for different accounts (So i can block intersites for the kids that might be bad, but be able to look at whatever i choose through having two user accounts in XP). This was a great feature in 2006 internet security. After being in a queue with norton chat support for 30 mins, they told me that there parental control only does global settins, not accounts. I explained the reason i brought this product was mainly for parental control ( i mean could get avg, and zonle alarm otherwise for free) they pretty much told nothing they could do, and gave me an e-mail to their manager to raise the question further. Since I brought it from a shop, they might be a bit iffy bout returning it, so i want norton to solve this issue for me Anyways sorry for the rant, but my question is this: Has anyone else had this problem and what were symantec like in helping you, did you get refund? Does anyone know a way round this problem? What other products out there have the virus scanner, firewall, parental control and is decent, (I'm currently live in brisbane, and the shop attendant was trying to sell me something by CA for like $69AU, said would do job of norton but i never heard of it so went with norton) Go the AB's for the world cup looking forward to possible AB vs Ozzies in semi final |
EwenDudson82 (12723) | ||
| 598433 | 2007-10-06 00:46:00 | sorry to hear you bought norton . . . . . . its got issues and so does their 'help' system . . . . just wait till norton 360 starts stopping you from going to websites you need to sign in to and using msn messenger and similar programs . . . . . . lol . . . . . . you'll find that norton themselves DONT mention this problem on or in any help forum or similar help page and apparently what I read on the net their 'live' help was pretty damn useless as well in fact totally useless . I did find a solution for this so that my client could use their computer but it involved disabling part f the security functions within norton 360 . . . . . pretty silly to have to do that . . . . |
drcspy (146) | ||
| 598434 | 2007-10-06 01:28:00 | If you can possibly get a refund... get it and use something else! nod32 is very good for antivirus and (dare I say) Zone Alarm (free) for firewall. There are numerouse parental control (www.google.co.nz)software's and Vista has its own built in. |
bevy121 (117) | ||
| 598435 | 2007-10-06 02:13:00 | If you can possibly get a refund... get it and use something else! nod32 is very good for antivirus and (dare I say) Zone Alarm (free) for firewall. There are numerouse parental control (www.google.co.nz)software's and Vista has its own built in. Good advice - Nortons has a 60 Day refund if you are not happy with it. See Here (service1.symantec.com) for details. If you purchased it from a shop, take it back with the reciept as proof of purchase and tell them you want a refund - if they say no- mention the refund policy. Norton 360 is a PAIN in the you know where seen it cause countless problems. |
wainuitech (129) | ||
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