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| Thread ID: 83608 | 2007-10-06 23:08:00 | iTunes 7.4.3.1 playing up | Emile (3552) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 598851 | 2007-10-06 23:08:00 | Since updating to iTunes version 7.4.3.1 earlier this week I can't run it. When I load iTunes a predominantly black screen appears with the menu bar active but not much else. My PC is new and runs Vista Home Premium edition. No problems experienced with earlier versions of iTunes on this machine. I have the install file for a slightly older version of iTunes on my PC which I tried to install after firstly uninstalling 7.4.3.1 through Control Panel. When I load that slightly older version I get an error message to say that the iTunes library was created with a newer version of iTunes so that's no option. Anyone have any ideas what I could do to fix this other than wait for the next iTunes version and hope that'll work ? :help: TVMIA, Emile. |
Emile (3552) | ||
| 598852 | 2007-10-06 23:21:00 | Try uninstalling ALL versions of Itunes in Add/remove programs whatever its called in Vista . And Apple Software Update, Quicktime, and Apple Mobile device Support (you dont really need update or Mobile device support anyway) . Then delete their folders in program files / whatever its called in Vista . And in Documents and settings, or whatever Vista uses . Then use ccleaner (http://www . ccleaner . com) to get rid of what you deleted . Click on the cleaner tab and run cleaner . And then registry, then click on scan for issues, and delete whatever comes up . Only thing is, if you've got anything on whatever Ipod, it may erase whats on it and put it back on, (thats if Itunes runs after) . |
Speedy Gonzales (78) | ||
| 598853 | 2007-10-06 23:44:00 | Possibly Vista that is causing the issue. But go with Speedy's suggestions. | winmacguy (3367) | ||
| 598854 | 2007-10-07 00:13:00 | Try doing the clean up as Speedy suggested then redownload and install again. Just updated the latest version myself and it working perfectly fine. | wainuitech (129) | ||
| 598855 | 2007-10-07 07:17:00 | Thanks so much for your help everyone !! I don't know if it's Vista causing the problem, since older versions of iTunes ran no problems on this machine. However, I'll do as Speedy suggested. iTunes should re-create my music library anyway as long as I keep that somewhere. Just downloading ccleaner now after making the appropriate donation. Thanks heaps again :) :) :) !! Emile. |
Emile (3552) | ||
| 598856 | 2007-10-08 04:49:00 | Thanks so much for your help everyone !! I don't know if it's Vista causing the problem, since older versions of iTunes ran no problems on this machine. However, I'll do as Speedy suggested. iTunes should re-create my music library anyway as long as I keep that somewhere. Just downloading ccleaner now after making the appropriate donation. Thanks heaps again :) :) :) !! Emile. Dont worry about vista, I just installed 7.4.3 on vista ultimate yesterday and it worked fine. Except for install quicktime which I HATE... and thus removed from startup immediately. Itunes was slow to start loading up the library but it works... I keep up to date on vista patches, use jkdefrag once a week and ccleaner when needed. So pretty clean system me thinks for vista anyway. I have had my share of issues with itunes and have come to th conclusion that USB2 and vista and itunes/ipod does not mix so well... Why, because my old firewire ipod connects easy but the usb connection hangs for an age and gives weird errors before working in a fashion. Bring back FIREWIRE! :groan: |
zcc (50) | ||
| 598857 | 2007-10-08 05:01:00 | Bring back FIREWIRE! :groan: As much as Mac users wish that Apple would do that, USB 2.0 seems to be more common amoungst PC users who represent about 80+% of iPod buyers. |
winmacguy (3367) | ||
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