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| Thread ID: 83643 | 2007-10-08 05:34:00 | Vista OEM License on a returned computer | robbyp (2751) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 599280 | 2007-10-09 06:49:00 | Just before you contact them, AGAIN - check to make sure the COA is actually stuck to the case someplace. I do have the COA sticker. The only problem is that they would probably send me back the empty case with the sticker on it and deduct that from what they owe me. Either that, or they will remove it, as I am sure that they would know how to do it. This company makes up their own rules and break their promises from my dealings with them. |
robbyp (2751) | ||
| 599281 | 2007-10-09 07:04:00 | I do have the COA sticker. The only problem is that they would probably send me back the empty case with the sticker on it and deduct that from what they owe me. Either that, or they will remove it, as I am sure that they would know how to do it. This company makes up their own rules and break their promises from my dealings with them. Hmmmm - Okay - your choice, either go with what you have just said and possibly retain the case (as long as you like it), Threaten them with consumers and or Fairgo. OR advise them that LEGALLY if you have the OS, you also legally have to have the product key, and its againt the OEM licence for them to sell you an OEM Product without hardware. (Out of interest a case is not enough to sell OEM,Legally it has to be a full computer as per the licence) You will then contact Microsoft again, and say shop ???? is selling OEM Software with out hardware. I doubt if their suppliers can do anything, they would usually say you need to talk to the shop (Which is hopless) An Idea!!(Yeah it hurt) I talk to the head person of OEM at MS here in Wellington sometimes - I'll call her tomorrow and ask what they can do - you never know:) |
wainuitech (129) | ||
| 599282 | 2007-10-09 07:42:00 | Hmmmm - Okay - your choice, either go with what you have just said and possibly retain the case (as long as you like it), Threaten them with consumers and or Fairgo. OR advise them that LEGALLY if you have the OS, you also legally have to have the product key, and its againt the OEM licence for them to sell you an OEM Product without hardware. (Out of interest a case is not enough to sell OEM,Legally it has to be a full computer as per the licence) You will then contact Microsoft again, and say shop ???? is selling OEM Software with out hardware. I doubt if their suppliers can do anything, they would usually say you need to talk to the shop (Which is hopless) An Idea!!(Yeah it hurt) I talk to the head person of OEM at MS here in Wellington sometimes - I'll call her tomorrow and ask what they can do - you never know:) Many thanks for your help, I will see what they have to say when they reply to my request. I think they are intentionally spanning out their email response time to frustrate me and to hope that I will go away. I will PM you the shops name as you have probably heard of them. |
robbyp (2751) | ||
| 599283 | 2007-10-09 22:41:00 | Many thanks for your help, I will see what they have to say when they reply to my request. I think they are intentionally spanning out their email response time to frustrate me and to hope that I will go away. I will PM you the shops name as you have probably heard of them. Robbyp - check your PM, just spoke to the person at Microsoft - Because this is a public forum, I can't say any more:D :thumbs: |
wainuitech (129) | ||
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