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| Thread ID: 83704 | 2007-10-10 07:33:00 | Log-on instant crash | ihavenoidea (12907) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 599983 | 2007-10-11 08:19:00 | How do I "Try killing the password in safe mode, remove it"? Go to control panel user accounts, user / remove password whatever it says here.Type the password in. I cant tell you these aren't pw protected. How do I tell if the video drivers are Nvidia drivers? Right mouse on the desktop / properties / settings. Does it say ATI or Nvidia here? Or go to settings. Does it say ATI or Nvidia here? I wouldnt be surprised if its that Symantec software. Thats causing it to crash. I would also disable system restore (right mouse on my computer on the desktop / properties / system restore tab untick it). Then open my computer / tools / folder options / view. Change it to show hidden files and untick hide protected files. I'll wait for you to get to this step then we'll continue. We're going to see if theres any files in the system restore folders and delete them |
Speedy Gonzales (78) | ||
| 599984 | 2007-10-11 08:41:00 | No password on this machine at the moment. When I Right mouse on the desktop / properties / settings it doesnt say either of those options done - I would also disable system restore (right mouse on my computer on the desktop / properties / system restore tab untick it). done - Then open my computer / tools / folder options / view. Change it to show hidden files and untick hide protected files. |
ihavenoidea (12907) | ||
| 599985 | 2007-10-11 08:49:00 | Ok, now right mouse on the System volume information folder. Properties / security tab / advanced tab / add. Then type in the name that appears, when you click on the start button (the name that appears at the top of the start menu/button) Then click on check names, if u did it right, the name will appear on the left. Then click on OK, tick allow, then OK, OK OK. Then hopefully the system volume information folder opens. Delete everything in it. If you've got more than 1 partition or hard drive on this computer, do the above for all of them. Then reboot. If it crashes again, we may have to test the memory. And we may have to kill that Symantec program. |
Speedy Gonzales (78) | ||
| 599986 | 2007-10-14 01:07:00 | Sorry for the delay in responding. Did what you suggested and again crashed when logging in. Any other ideas? | ihavenoidea (12907) | ||
| 599987 | 2007-10-14 01:10:00 | What does it say in event viewer now?? Is it showing a blue screen with the same stop error?? Or is it showing the name of a file on the blue screen? How many sticks of ram are on the mobo?? 1 or 2?? If 2 remove 1, then see if it crashes, if it still crashes, put the stick back in, you removed, and remove the other stick. Download memtest (www.memtest.org/) and burn the ISO to cd, if you've got a cd burner. Then boot from the CD. Or if you've got a floppy / USB flash drive, get the install file for these. And boot from it. |
Speedy Gonzales (78) | ||
| 599988 | 2007-10-14 01:16:00 | Sorry for the delay in responding. Did what you suggested and again crashed when logging in. Any other ideas? Have you got a registered fully updated copy of XP? Are you running Norton Anti Virus? saw some Symantic paths on start up Ho |
Ho Chi Minh (11121) | ||
| 599989 | 2007-10-14 01:32:00 | Blue screen message is now: only thing changed in bold STOP: 0x0000008E (0xC0000005, 0x80612C2D, 0xF7626BB4, 0x00000000) Event viewer now says: Two errors and a warning under application VSS None 8193 N/A Event System (50) 4609 N/A Warning: Event System (52) 4354 N/A 11 errors under system all: 9x DCOM None 10005 service control manager None 7026 system error (102) 1003 Don't have service pack 2 yet. Do have Norton Anti Virus although it may need updating |
ihavenoidea (12907) | ||
| 599990 | 2007-10-14 01:37:00 | What about the ram?? How many sticks?? 1 or 2? See my previous post. I would check the ram. |
Speedy Gonzales (78) | ||
| 599991 | 2007-10-14 01:39:00 | Are you able to tell me how I check my RAM? | ihavenoidea (12907) | ||
| 599992 | 2007-10-14 01:44:00 | 4 posts back. Memtest Since I think you had a dialler, boot into safe mode or whatever works (without crashing), run IE. Go to Tools / internet options / connections. Whats under dialup?? If you're on dialup, and theres an extra entry here (besides the one you dial up with), delete it / click on remove. HOW MANY sticks of ram have you got on the mobo?? Check and see if these files are still there. If theyre there delete them in safe mode. file://c:\ex.cab file://c:\ex.cab file://c:\ex.cab file://c:\ex.cab file://c:\eied_s7.cab |
Speedy Gonzales (78) | ||
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