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Thread ID: 84013 2007-10-21 05:53:00 Internet connection problem KiwiTek (12922) Press F1
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603739 2007-10-21 05:53:00 Hi guys,

I have an on-going problem which I had hoped to fix by formatting and reinstalling Windows XP.. Unfortunately it didn't fix it.. So maybe someone here can help.

Periodically, and usually at least once a day, my web browsers and email programs lose connection to the internet. Yahoo messenger keeps working, but web browsers give "server not responding" messages and email gives "unable to connect" errors.

I've tried using the repair option when this happens to avail; I've also switched off the power saving option on the network card.

This is a fresh install of XP professional with SR2 installed and connecting to Slingshot broadband via a Dynalink RTA1320 cable modem connected through Ethernet.

Any ideas of what the problem is?

Regards

Peter
KiwiTek (12922)
603740 2007-10-21 06:52:00 Have you checked the event logs?

See if there are any network related errors posted when this happens. I assume a reboot of the PC fixes it? Have you checked the router IP lease times, or just reset the router to factory defaults?
wratterus (105)
603741 2007-10-21 23:20:00 Yes rebooting the PC fixes the problem. Rebooting the modem, doesn't seem to have any effect.

In the network settings the lease shows expire and obtain time/date to be exactly the same.
KiwiTek (12922)
603742 2007-10-21 23:41:00 Slingshot says it all. I was with them for 3 weeks, couldn't leave quick enough.
:)
Trev (427)
603743 2007-10-21 23:56:00 Have you tried updating the drivers for your network card and/or updating your BIOS? mmogold (12947)
603744 2007-10-25 08:56:00 ok I updated the network card driver.. it seems to be going a lot better now.

Thanks to all who replied.
KiwiTek (12922)
603745 2007-10-30 09:05:00 I had a similar problem with a new Firewall, I can't remember what it was called. Changed to Zone Alarm 7 and no more problems.
Used to have Zone Alarm 5 with no problems.
mzee (3324)
603746 2007-11-30 07:35:00 well the fix was short lived.. it's back to its old tricks again.

The weird thing is that it only affects the web browsers and email software, things like IM software (yahoo, trillion, etc) keep working.
KiwiTek (12922)
603747 2007-11-30 07:38:00 If Zonealarm is installed, it can shut down (or used to shut down) its service, and does exactly what you said.

You cant go anywhere with a browser.

So, is ZA installed?

Or what firewall (besides XP's) is installed?
Speedy Gonzales (78)
603748 2007-12-21 21:33:00 Yep your right.

Zonealarm was installed, and as soon as I closed the application my internet came back every time.

So I've switched to Comodo firewall now and haven't had any problems since.

Does anyone know if Zonealarm still has this problem? Comodo is suppose to be a better firewall anyway, its certainly more complex to use.
KiwiTek (12922)
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