Forum Home
Press F1
 
Thread ID: 84010 2007-10-21 02:40:00 Game Help Beezleboss (12403) Press F1
Post ID Timestamp Content User
603721 2007-10-21 02:40:00 hi I have been looking all over the place for some help but with no luck my problem is im trying to install Company of heroes Opposing Fronts i put in the key then it installs for a bit then it comes up with and installation interrupted access denied to rs.dll screen and wont finish

I really wana play so any help would be greatly appreciated
im on win xp
Beezleboss (12403)
603722 2007-10-21 03:03:00 Hmm, it looks like AVG reports that file as a virus.

It maybe a false positive, and according to this (forums.relicnews.com)

rs.dll is part of securom and AVG deletes it.

Altho, some sites say this file belongs to malware.

WHERE is this file on the hard drive??

Get hijackthis in my sig below. Put it in its own folder, then run it. Click on scan the system and save a log. Post the log here.
Speedy Gonzales (78)
603723 2007-10-21 04:08:00 Logfile of HijackThis v1.99.1
Scan saved at 5:37:07 p.m., on 21/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\uTorrent\utorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - -{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - update.microsoft.com
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: MSSQL$SONY_MEDIAMGR - Unknown owner - C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XI.SP4a\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite XI.SP4a\RpcSandraSrv.exe
O23 - Service: SQLAgent$SONY_MEDIAMGR - Unknown owner - C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlagent.EXE (file missing)
Beezleboss (12403)
603724 2007-10-21 04:17:00 Does Control panel open??

I would run HJT again tick these entries then tick fix checked.

These are safe, but dont have to run on startup

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup

Dont think these are meant to be here. Did you set these?

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

I would also uninstall ALL versions of Sun Java, yours is out of date.

Link is in my sig below.

I would also get trojan remover below. Install it update it click on scan. Then select all options under utilities.

Then reboot, then try and install COH again
Speedy Gonzales (78)
603725 2007-10-21 06:21:00 im still getting the rs.dll file error installation wont finish I tried what you have said i got rid of the hijack entries you posted and scanned with Trojan Remover with no results . i can open control panel / P.s its a torrent, i don't know if that makes much difference but anyways thanks for the help so far Beezleboss (12403)
603726 2007-10-21 06:38:00 Whats a torrent?? COH??

So you're getting it illegally then?

The key is most probably blacklisted, if it came with this torrent .

And I would say if its similar to the original COH, and you're planning on getting on one of their servers, it'll most probably ban you from whatever server .

If it detects that this key is illegal or blacklisted .

I think that error means since its not the original cd and you're not using the CD . It has stopped installing the game .
Speedy Gonzales (78)
603727 2007-10-21 12:54:00 yeah i dont have a lot of money and have been stung by some crapy games but if i like it i will buy it so yeah anyway :badpc: Beezleboss (12403)
603728 2007-10-21 14:06:00 Well then good luck getting someone to help you because according to the forum rules (which you have read already, right?), we can't help you with illegal activities. beeswax34 (63)
603729 2007-10-21 14:11:00 sorry Beezleboss (12403)
1