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Thread ID: 83983 2007-10-20 08:13:00 Just reformatted and broadband won't work.. Wardog (6821) Press F1
Post ID Timestamp Content User
603256 2007-10-21 00:56:00 Why not just go back to PBtech? My computer's from them and even if your not under warranty, they'll fix it for very little (just a few drivers after all) beeswax34 (63)
603257 2007-10-21 01:10:00 I got this computer a few years ago, how longs the warranty? I might not have the receipt. Wardog (6821)
603258 2007-10-21 01:25:00 What model & REV of ASUS motherboard do you have ?

It's not a waranty Issue prob. You may simply have the wrong audio drivers.

If its the correct CD for the Board you found then it should have the correct drivers.

Have a look Here (helpdesk.asus.com) ASUS tell you how to locate the model number.
wainuitech (129)
603259 2007-10-21 01:34:00 It doesn't say it anywhere, not in dxdiag, not on the front.

Do I have to open it up and find it?
Wardog (6821)
603260 2007-10-21 01:39:00 It doesn't say it anywhere, not in dxdiag, not on the front.

Do I have to open it up and find it?

Yup, it'll be easier. It'll be etched with the model on the mobo.

Then go here (support.asus.com)

Then type the model in on the left, select it on the right.

Then download whatever.

Uninstall whatever you installed (If its in add/remove programs) first.

Also once you install the right drivers, (and the sound still wont work). Check under sound and audio devices in control panel / audio tab.

That its on the right device (If you've got something like a voicemodem). It can default to this if you have one. Which is why you wont get sound. Until you change it to the soundcard.
Speedy Gonzales (78)
603261 2007-10-21 02:24:00 It is A7S8X-MX model.

I have downloaded the audio drivers and stuff from the website, but my sound still won't work.

I went into the control panel, and the audio sound stuff, audio tab, and there is only the modem ones. I can't choose anything else.
Wardog (6821)
603262 2007-10-21 02:27:00 And have you got any hardware installed that uses sound??

Like another soundcard or voicemodem??

Someone didnt turn the audio off in the BIOS did they?

That'll be the other reason it doesnt work.

Did you go to sounds and check that the soundcard was the default device?
Speedy Gonzales (78)
603263 2007-10-21 02:37:00 All I have is a 56k voicemodem, and a soundcard.

In sounds, there is no soundcard option, it won't let me choose it, there's only voicemodem.

Audio is on in BIOS, no one else in my family knows what "a bios" is.
Wardog (6821)
603264 2007-10-21 02:41:00 Well if the soundcard doesnt appear under the audio tab (this is where it'll appear once the drivers are installed).

So you can change it from a voicemodem to the soundcard. So, its the default device.

Its either dead, or you're still installing the wrong drivers.

Post another snapshot of the device manager, like you did before. We'll soon find out.

Did you uninstall the previous audio drivers?

In device manager under sound video and game controllers, does it say something like Soundmax, or C-Media AC97 audio device or similar.
Speedy Gonzales (78)
603265 2007-10-21 02:44:00 Do what Speedy said, go to the link provided in the text ( Post #25), top left type in the model Number, only gives 1 result in the center of the page - Are these the drivers you downloaded from ASUS for the Model you provided under Audio, XP 18.89 Mb Make sure you select XP.

I have found Soundmax Audio can be a pain in the Butt sometimes unless you have the exact right ones.
wainuitech (129)
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