Forum Home
Press F1
 
Thread ID: 84205 2007-10-28 06:21:00 DELL LAPTOP WONT BOOT mustang14a (11787) Press F1
Post ID Timestamp Content User
606000 2007-10-28 06:21:00 Today, my computer completely frooze , so i turned it off and it refused to boot again. I think the battery has overheated becausen similiar cases have been reported. Will Dell refund me? PC was purchased late-June.

Regards
mustang14a
mustang14a (11787)
606001 2007-10-28 06:26:00 Model is Inspiron 9400 mustang14a (11787)
606002 2007-10-28 07:03:00 Today, my computer completely frooze , so i turned it off and it refused to boot again. I think the battery has overheated becausen similiar cases have been reported. Will Dell refund me? PC was purchased late-June.

Regards
mustang14a

If its a faulty product / component and not damged by rough use/abuse then the warranty should be fine.
If its a warranty issue, call Dell to find where to get it looked at / fixed.

Being purchased in June, doubt if you would get a refund, but they have to fix it.
wainuitech (129)
606003 2007-10-28 07:06:00 1) Will it boot if you take the battery out, and just use the laptop on the AC adapter?
2) Is there any evidence of the battery actually overheating?

In any case, ring them - they'll probably send a technician around to fix it. They're really good about this sort of thing (they sent a technician out to replace my laptop motherboard on-site when rang about the Centrino "buzzing" noise) - I have an Inspiron 640m.
somebody (208)
1