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Thread ID: 142132	2016-05-02 23:29:00	Ultra-Slow Fibre	B.M. (505)	Press F1

Post ID	Timestamp	Content	User
1419960	2016-05-02 23:29:00	Recently I was persuaded to hook onto the Ultra-Fast Broadband that passes my gate, and yesterday I was finally hooked on. Oh dear, take a look at the Speedtests first on ADSL, which I was quite happy with and now on Ultra-Slow. ADSL: 7156 Ultra-Fast: 7157 Can’t believe the Download speed has gone backwards. :crying The chap that installed everything said everything tested OK up to the Modem but the rest was up to Vodafone. He couldn’t even change the Modem Password to something I could remember. :rolleyes: I’m not at all familiar with fault finding on these systems so any suggestions where to start?	B.M. (505)
1419961	2016-05-02 23:52:00	I’m not at all familiar with fault finding on these systems so any suggestions where to start? Start by ringing Vodafone. I doubt it will be anything at your end. Is it fibre or VDSL ? Look at the upload speed btw, at least thats much better	1101 (13337)
1419962	2016-05-03 00:01:00	Are you connected Via Ethernet or Wi-Fi? If Ethernet is it a Gigabit connection? If it's Wi-Fi that could be the limiting factor. I'm with spark but my ultrafast connection tests at 104 down and 32 up on the 100/30 plan. If I use more remote test servers it drops a bit but is still great. I was nervous because of a few posts like yours I'd seen but I'm very happy with mine. I've even managed nearly 80 down over wireless N but that varies a lot from test to test. Edit: or is that 100/20 I forget - either way it's very slightly faster than advertised	dugimodo (138)
1419963	2016-05-03 01:11:00	Thanks Guys. Ok I guess it would be a good idea if I gave a few more details. Yes 1101 it is definitely fibre and I did notice the upstream speed, which made me thing I should be able to get at least the same downstream? Digi, yes the whole thing from the modem is wireless because all cable has to be done by someone else at the owners expense. Now, with that in mind, I can advise that my Computer is exactly 8m line of sight from the Modem. The Telephone Exchange is less than 1Km away in the same street. Signal strength is showing 5of 5 Bars And whilst it works and you wouldn’t know the difference from the ADSL, I figure something is going on because 13Mbps is sure as hell not Ultra-Fast. I rang Vodafone but got sick of waiting and didn’t like their music, so I’ll just keep trying. 6AM Saturday morning I’ve found the best time to get any service from them. ;)	B.M. (505)
1419964	2016-05-03 02:03:00	Do you know what wireless standard your PC is using? Here's a Quote from this website www.speedguide.net Which attempts to give a realistic Idea of wireless speeds Below is a breakdown of actual real-life average speeds you can expect from wireless routers within a reasonable distance, with low interference and small number of simultaneous clients: 802.11b - 2-3 Mbps downstream, up to 5-6 Mbps with some vendor-specific extensions. 802.11g - ~20 Mbps downstream 802.11n - 40-50 Mbps typical, varying greatly depending on configuration, whether it is mixed or N-only network, the number of bonded channels, etc. Specifying a channel, and using 40MHz channels can help achieve 70-80Mbps with some newer routers. Up to 100 Mbps achievable with more expensive commercial equipment with 8x8 arrays, gigabit ports, etc. 802.11ac - 70-100+ Mbps typical, higher speeds (200+ Mbps) possible over short distances without many obstacles, with newer generation 802.11ac routers, and client adapters capable of multiple streams.	dugimodo (138)
1419965	2016-05-03 02:24:00	Do you know what wireless standard your PC is using? Here's a Quote from this website www.speedguide.net Which attempts to give a realistic Idea of wireless speeds Ahhhhhh, very interesting dugi. Well I can advise that I'm running 802.11n which looks in and out as far as it goes, but should be able to do better than 13 Mbps surely? :confused:	B.M. (505)
1419966	2016-05-03 03:34:00	It SHOULD.....but really you want to plug into it with an Ethernet cable and check that before going to vodafone.	wratterus (105)
1419967	2016-05-03 04:26:00	It SHOULD.....but really you want to plug into it with an Ethernet cable and check that before going to vodafone. Which raises another question. How long can you have an Ethernet cable? I would have preferred to do it that way but the installation guy wasn't interested. As I said in a previous post, we are looking at 8 metre direct distance with no walls or anything between Computer and Modem. Anyway, I've found a couple more details which might or might not be pertinent. The "Plan" I'm on is 100/20 and the Modem is a Vodafone HG659. So it looks like the 20 Mbps up is fine it's the 100 down that is way short.	B.M. (505)
1419968	2016-05-03 04:40:00	Which raises another question . How long can you have an Ethernet cable? I would have preferred to do it that way but the installation guy wasn't interested . As I said in a previous post, we are looking at 8 metre direct distance with no walls or anything between Computer and Modem . . That's nothing, 100 meters for Cat5e is the general rule, after that you need will generally start to get drop offs . The cables out to my workshop are roughly 30 + mtrs - No problems . I can do a speed test in the office with the PC only about 1 Mtr ( cable length) to the router and get 100Mbps, out in the workshop it drops ever so slightly down to 95, but that because of the switches, not the distance . If I changed out the switches to gigabit switches it would be faster, but what's 5 Mbps ;) Re the actual Speed, there are several UFB plans as well, so not all UFB will be the same speed . My Cable internet is capable of taking 300Mbps-- Its coming	wainuitech (129)
1419969	2016-05-03 06:06:00	Well whilst pondering the problem I had a brainwave . I’ll open a bottle of rum, and before I’d finished the first glass I had a second brainwave . :banana Why don’t I get my Win 10 Laptop out and see what it says . So, to start with I thought I’d better check what sort of wireless adapter it has and “Speccy” tells me it’s a 802 . 11 bgn running Gh wireless on 2412000KHz . Doesn’t mean much to me, but looking what dugi has revealed in his post it should do the trick . Anyway, without further ado I planted the computer on the same table as the modem and did a speed test . The Aerials in the Modem and Laptop were only 100mm apart and here is how it went: The Setup . 7158 The Result . 7159 Pathetic, so next step is to pour another drink and find an Ethernet Cable, then see what happens then .	B.M. (505)
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