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| Thread ID: 84290 | 2007-10-31 08:24:00 | HELP my new computer's usb ports dont work! | wodrolb (12916) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 606956 | 2007-11-01 08:39:00 | Okay - that screen shot you provided ( thanks) is that taken Before or after the MB drivers were installed. We had a problem similar to this a week back - IS there any other Plugin cards installed or are you using the Onboard everything. EG: Onboard Audio or Plug In sound Card Edited out - Located MB and seen it hhas no OB Graphics Plug in PCI usb Card or what is the PCI Device thats showing. Just a thought - since you have already had the side off the case - have a look at where the front USB port/wires plug into the board, Is the plug 1 single plug with all wires, or are there seperate connectors for each colour of wire. If single, from left to right whats the coulour sequence. See Here (www.imagef1.net.nz) |
wainuitech (129) | ||
| 606957 | 2007-11-01 18:31:00 | The screenshot is from SP2 with all the drivers from the mobo cd installed. It has a PCI sound card but thats the only PCI device. Using a videocard. Do you want a screenshot of the drivers CD software / drivers list? Because when you click on the USB2 driver it says its not needed on XP. |
Adeane (12918) | ||
| 606958 | 2007-11-01 18:51:00 | Another thing is the HDD is a 320gb, but its only showing 127gb. | Adeane (12918) | ||
| 606959 | 2007-11-01 19:24:00 | Another thing is the HDD is a 320gb, but its only showing 127gb. That and the unknown drivers in that picture tell me you haven't installed all the drivers nor have you installed SP1 or SP2. |
pctek (84) | ||
| 606960 | 2007-11-01 19:30:00 | Thats what I thought (SP1 or 2 HASNT been installed). This post is getting as bad as WD's (It went nowhere, and in the end got locked). |
Speedy Gonzales (78) | ||
| 606961 | 2007-11-01 19:33:00 | There area few problems here that don't quite add up. OK from what you have said the USB ports work when running from a Live Linux CD ? Looking at the screen shot you provided along with what you replied, some are easy to fix ( famous Last words;) ) Look at the sceen shot Here Altered (www.imagef1.net.nz) The two highlighted are the Sound Card - The Unknown PCI and multimedia should merge together - Install the Drivers that came with the sound Card - seperate CD to the Motherboard- you may have to select the correct audio output in sound manager once this is going. The one with the arrow - is the Graphic Card - install the drivers from the graphic Card CD that you should have gotten also. Something is strange though regarding the USB - you say SP2 is installed ? - if you look at the bottom of the Pic you supplied 1 of the USB's have installed. Try installing the CD's as advised above and see if that Unknown USB device disappears and the USB ports work. I suspect they wont - so go into the BIOS and look for the option to reset the BIOS back to default settings. The other Question Do you want a screenshot of the drivers CD software / drivers list? Because when you click on the USB2 driver it says its not needed on XP. No thanks, no need, you are right XP SP 2 does not normally need the USB2 Driver it comes loaded in the OS. Another thing is the HDD is a 320gb, but its only showing 127gb. Ok thats not right, (This is a NEW PC isn't it? ) you didn't tell it to partition the drive when installing XP ? If you open My Computer, right click the drive / properties it should tell you the drives size there. Also did you manage to look at the header on the Front USB as I suggested last night ? I'm off to do some jobs and wont be back till later today, I'll look back here when I return - maybe speedy or someone else can help some more. The windows CD you installed the OS from - is it a Genuine XP CD or a copy or someones recovery CD ? Last resort- what part of the country do you live in, I could prob fix it for you as long as its not hardware faulty but it would cost- be a proper job, and I would need the PC. |
wainuitech (129) | ||
| 606962 | 2007-11-01 20:12:00 | Im in Taupo. Heres an updated screenshot after installing the soundcard drivers + video card drivers (+ DirectX9) i210.photobucket.com Yes brand new computer, when I intalled windows it said the unpatitioned space was 130000mb (I think, something about that number, but in the bios it says its a 320gb HDD). I am using Windows XP Microsoft Open Licence Product CD + Updating to SP2 from the Microsoft updates site. No I havent openned up the computer to check the USB headers yet. |
Adeane (12918) | ||
| 606963 | 2007-11-01 20:24:00 | Take a snapshot of the general tab (right mouse on my computer on the desktop). So, we can see SP1 or 2 has been installed. (blank out your name and product ID). That ? With USB controller shouldnt be there. Or delete that USB controller entry, then reboot, and see if it reappears. |
Speedy Gonzales (78) | ||
| 606964 | 2007-11-01 21:02:00 | OMG IM SOO FRICKING HAPPY NOW. I unintalled the USB Controller, Restarted... and all the USB ports are working perfect. Thank you SOOO much for your help guys. Only problem now is the HDD... Any suggestions? |
Adeane (12918) | ||
| 606965 | 2007-11-01 21:15:00 | Did you delete that entry before when I said to in the 3rd post?? Does the hdd go by power. if it does it is plugged into power? Does it appear in ontrol panel / admin tools / computer managment / disk management now as unallocated? |
Speedy Gonzales (78) | ||
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