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Thread ID: 84331 2007-11-01 20:52:00 Explorer Freezing Happy Harry (321) Press F1
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607445 2007-11-01 20:52:00 Hi One and all
I am trying to diagnose remotely, for my brother in law, an unusual fault
His PC Runs XPH SP2, Win Explorer 6, the problem is whenever he closes “Windows Explorer”, the PC displays a “Windows Error Report” dialogue box with the usual Send or Don’t Send report to MS
Regardless of which of these 2 options he picks, the PC then freezes.
He then has to CTRL ALT DEL see that Explorer is shown as not responding, picks “End Task” and then all is OK until next time he has to close “Explorer”
When “Explorer is open, he is able to navigate to any site, go back or forward without any problems.
It is only when he closes “Explorer” that the problem occurs.

Are there any suggestions as to what may cause this and hopefully a resolve.

Cheers
HH
Happy Harry (321)
607446 2007-11-01 21:01:00 Reinstall it or install IE 7 Speedy Gonzales (78)
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