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Thread ID: 84592 2007-11-11 08:24:00 Broadband modem problem spaceman8815 (4112) Press F1
Post ID Timestamp Content User
610472 2007-11-11 08:24:00 Hi,

At about 6pm on Friday my broadband internet connection went disconnected and would no longer connect. I first assumed that it was an outage but after a day i called xnet to see what was going on, and they said that there was nothing wrong with my connection ant their end. I think the problem is in the modem (D-Link DSL-502T). I have tried resetting it and can confirm that all the lights that are meant to be on are on. Do i need to buy a new modem or is there any way to fix this.

I also have the modem connected through a router for wireless access for my laptop.(all Ethernet cables)

at the moment i have managed to connect via dial-up.
spaceman8815 (4112)
610473 2007-11-11 08:32:00 Xnet did play up a few times last week .

Cant remember what day of the week it was, but it was down till 1/4 to 9 in the morning .

And 2-3 of the other days, it went down for about 15-30 mins or so .

All of the lights were on here too last week (on the router) .

BUT, I couldnt do anything online

It was definitely Xnet playing up, (not this router), when nothing worked .
Speedy Gonzales (78)
610474 2007-11-11 19:18:00 This has happened to me more than once . The fault was with Telecom . I did, however, have another modem to try which eliminated my usual one from being the culprit .

If you can try another modem, do that and if it works and Xnet still say there is no problem at their end then get them to give Telecom a buzz .
FoxyMX (5)
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