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Thread ID: 84990	2007-11-26 03:15:00	BSOD	theother1 (3573)	Press F1

Post ID	Timestamp	Content	User
615207	2007-11-29 05:43:00	Well guys You succesfully identified where the problem lay (lies). I began to suspect that it had to do with the wireless network at the office as the only time it crashes is in the office. However, having downloaded the new drivers the quickload key for internet explorer still doesn't work. . still havent deleted any files so I am unsure whether the problem is fixed. I reitterate that the problem only occurs in the office and I am at a loss to what to do to fix it as I can't get on the internet in the office. Any help greatly appreciated	theother1 (3573)
615208	2007-11-29 05:58:00	So, its not crashing now tho?? And the only thing that doesnt work now, is the quickload (whatever that is) Is this like a utility for the keyboard, for like shortcuts/commands for programs? Umm if its the wireless that the prob the file I gave was for the LAN. Might pay to get the wireless drivers as well (dlsvr01.asus.com)	Speedy Gonzales (78)
615209	2007-11-29 06:12:00	No, it doesn't crash when I am out of the office. It is obviously an compatibility issue with the office wireless network. Just a thought, but if I connected with a cable would the same problems arise? I haven't deleted any drivers as yet as I was concerned about being able to connect to the net.	theother1 (3573)
615210	2007-11-29 06:18:00	No, it doesn't crash when I am out of the office. It is obviously an compatibility issue with the office wireless network. Just a thought, but if I connected with a cable would the same problems arise? I haven't deleted any drivers as yet as I was concerned about being able to connect to the net. Only one way to find out - try it, may just be something in the wireless - thats part of fault finding - narrow down possible causes.	wainuitech (129)
615211	2007-11-29 06:25:00	So, if this is in an office, why are you fixing it?	Speedy Gonzales (78)
615212	2007-11-29 06:46:00	So, if this is in an office, why are you fixing it? I don't understand your question speedy. It is my own computer which I use for work purposes. I suspect you mean "why am I fixing it, as opposed to someone else doing it?" We are independent contracters and there is no IT department to get to fix it.	theother1 (3573)
615213	2007-11-29 06:49:00	Thats ok I thought it was a work computer (not your own)	Speedy Gonzales (78)
615214	2007-11-29 06:58:00	yes speedy thought that is what you meant but some times it is hard to understand the emphasis from the simple text. God, I wish I could give it to someone. You might recall I had huge problems with the PC that was on my desk (company supplied) I finally managed to get this one up and playing happily with the others and after a week away it decide to spit the dummy. As far as I know there have been no changes to the network, but who knows?	theother1 (3573)
615215	2007-12-04 03:25:00	I wish I could say that this problem was fixed guys, however. Speedy, I tied the link you gave me for drivers dlsvr01.asus.com I am afraid nothing happened. IE loaded up and looked for it but nothing appeared. It seems the problem is with NDIS.sys however I don't understand how I can fix it. The ASUS site has changed since that old post and I can't find the drivers for the quick load keys anymore. The W/L Lan download is for a control centre which as far as I can see doesn't actually do anything. Any help gratefully received.	theother1 (3573)
615216	2007-12-09 18:01:00	Hello again The problem hasn't gone away so I thought someone might be able to tell me something from the Hijackthis log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:40:12 a.m., on 10/12/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\S24EvMon.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\system32\sistray.EXE C:\WINDOWS\system32\khooker.exe C:\WINDOWS\ATK0100\Hcontrol.exe C:\WINDOWS\System32\fast.exe C:\WINDOWS\System32\taskswitch.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\ASWLSVC.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\WINDOWS\system32\ASWL2K.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\System32\Fast.exe C:\WINDOWS\System32\RegSrvc.exe C:\WINDOWS\System32\RoamMgr.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZONELABS\vsmon.exe C:\WINDOWS\ATK0100\ATKOSD.exe C:\Program Files\Outlook Express\msimn.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Admin\Desktop\Hijack this\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.168.0.100 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files\ScanSoft\NaturallySpeaking8\Program\ereg.exe" -r "C:\Program Files\ScanSoft\NaturallySpeaking8\Program\ereg.ini" O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\system32\khooker.exe O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe O4 - HKLM\..\Run: [Power_Gear] C:\Progra~1\ASUS\Power4 Gear\BatteryLife.exe 1 O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\ATK0100\Hcontrol.exe O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.asus.com.tw O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - support.asus.com O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - download.ewido.net O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - upload.facebook.com O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - update.microsoft.com O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - floridakeysmedia.tv O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - download.mcafee.com O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - chat.msn.com O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: ASWLSVC - Unknown owner - C:\WINDOWS\system32\ASWLSVC.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\System32\RoamMgr.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe -- End of file - 8664 bytes	theother1 (3573)
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