Forum Home
Press F1
 
Thread ID: 84952 2007-11-24 09:09:00 Acer Aspire 3860 aidanmaz (7180) Press F1
Post ID Timestamp Content User
614715 2007-11-25 08:07:00 scrapped vista and went back to XP there a whole new lot of hardware issues.....the power still screws up......i noticed if i wiggle the power cord went it is on AC only power and the battery is out, the laptop restarts, also if i insert the battery in and turn it back on, it relys on battery......never used to do this. Also the Atheros wireless LAn has stopped working.....im kinda at a loss because im not sure if all this is covered in the warranty (DSE dont comment i know....bad) i can really use the laptop as the hardware appears to be giving out.....i brought it in April

any help would be great
Thanks
aidanmaz (7180)
614716 2007-11-25 09:14:00 Acer seems to be the problem this weekend :D - If there is any sort of warranty issue Acers first responce is "reinstall the OS back to factory install - using the recovery Disc's or from the recovery partition - then if it still plays up call us back"

Being purchased in April its still under warranty - make a claim, dont try fixing it yourself.
If components are failing as it sounds like they are and you "Fiddle" this may cause them to say the warranty Voided as you did the damage.

Going by your post I assume you used the Acer recovery CD'S / DVD ?
If so >>>>>>>>>>>Call Acer Acer Contact Details (www.acer.co.nz) Technical support. Talk to them, tell them what its doing and they will advise you correctly.

Ignore DSE - they are -------- well Better not swear :rolleyes: ;) :xmouth:
wainuitech (129)
614717 2007-11-25 10:20:00 recovery cds? hmmmm it never came with any. i went and brought XP Pro for it.....haha oh dear....so shud hav burnt the recovery disc thingy.....the "i'll do it later" attitude kinda screwed things up. I really havent done any fiddling.....other than puttin software on...and adding ram wen i brought it otherwise its been sweet. Randomly after galring at the laptop the wireless is working now...just the power issue..... aidanmaz (7180)
614718 2007-11-25 17:46:00 Aheeeem, if I understand things correctly here, you had XP on the machine, you upgraded to Vista and the computer couldn’t handle Vista, so you wish to return to XP.

Well, you’ve wasted you money buying another copy of XP because it’s already on a hidden partition on your Hard Disk along with all the specialised Drivers. One of which may be the power set-up.

Now that you’ve got a holy mess, I’d be inclined to start again, but be warned, the following will return the machine to the state it was in when leaving the factory so anything and everything you’ve added will be goooone! I hope you have backups or can get backups for all your work and programmes.

If you want to restore, do this.

At first sighting of the ACER splash-screen hold down the Alt key and tap F10.

You should get the ACER recovery screen

There you will find an option to return to Factory Settings.

Click that and if you’re asked for a password enter Six zeros, if that doesn’t work try three Zero’s and if that doesn’t work try four zeros, if that doesn’t work enter the computer name, (To find this right click My Computer, left click properties and it should be there, better do that first before you start unless you know it), and finally if this doesn’t work ring Acer. :D

In the event that all goes well, you should have a nice new computer in about half an hour.

However, being ACER and being a model I’m not familiar with, I offer no guarantees. :D

Good Luck
B.M. (505)
614719 2007-11-25 19:37:00 being the smart-a$$ that i am.....haha i kinda wiped the recovery partition.....i thinkies i voided the warranty. After lots of cursing last night....its the actual power cable.....i think in the bit the goes frm the black rectangle to the laptop (yes real technical) somewhere a wire has come loose......wud i b possible to get that replaced under warranty? aidanmaz (7180)
614720 2007-11-25 20:11:00 being the smart-a$$ that i am.....haha i kinda wiped the recovery partition.....i thinkies i voided the warranty. After lots of cursing last night....its the actual power cable.....i think in the bit the goes frm the black rectangle to the laptop (yes real technical) somewhere a wire has come loose......wud i b possible to get that replaced under warranty? You can only but try - but it should be covered as long as its not obvious damage like a cut mark as if something had been dropped on it and cut it for example. wainuitech (129)
614721 2007-11-25 20:12:00 So what did you do to wipe the partition? :blush: B.M. (505)
614722 2007-11-25 20:21:00 haha very easy to wipe during windows vista setup. I didnt think i needed it.....boy was i wrong.....its not downloadable over the net is it? aidanmaz (7180)
614723 2007-11-25 20:27:00 its not downloadable over the net is it?

What, Vista?

No

Put some version of Linux on it, it might work properly.

That, u can download.
Speedy Gonzales (78)
614724 2007-11-25 21:08:00 haha god no not vista.......i meant the recovery cds, there no mark on the cable at all, seem like a loose wire or something. i tried linux once.....cant get the sound to work. i tried ubuntu 7.0.4, sound is detected but nothing happens......no its not muted windows uses realtek ac97 hd drivers. aidanmaz (7180)
1 2 3 4