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Thread ID: 85062	2007-11-28 05:53:00	Windows XP hangs after connecting to Internet/ opening browser	mechadios (13071)	Press F1

Post ID	Timestamp	Content	User
616000	2007-12-01 19:39:00	Speedy, I tried to restore from dell partition but couldn't do it as it was deleted from my PC.Don't know how? So was struggling. Finally I think I found the issue. The problem as you had pointed out was with Network Adapters drivers. Since you had asked me to install that driver for " Broadcom - Driver Applies to: 440x 10/100 Integrated Controller". After I installed that and probably after the installation in the third reboot it worked for like one hour with internet. So services thing was a gimmick I concentrated on that but that was not the reason. Since the problem started with PC hanging, only when the LAN chord was connected which forces the network adapter to be enabled and the driver is active. Somehow during our troubleshooting the PC was locking without even connecting the LAN chord. However now it's again only when I connect the LAN chord in normal mode. Otherwise the PC is not locked if I don't connect the chord. If i go to un-install the program now it says fatal error can not uninstall and if I direct install that also does not work. So I can not replace the driver/program. That's where I need your expert advise to remove this driver and reinstall a new one. One thing which is still puzzling me, why then this driver works fine in safe mode. If I am in SAFE mode with networking everything is fine including the net. I am sure now this is the problem, and probably you would have a solution to remove this driver/program and install the new one. Thanks!	mechadios (13071)
616001	2007-12-01 20:03:00	Well I cant help with uninstalling it, since I cant connect to you. So what did u try uninstalling?? The driver?? What happens if u try and delete it in device manager, in normal windows or safe mode?? Does it say fatal error? You still have to be careful on WHAT services you disable. As some services if u disable them, will affect other services. It may work in safe mode, coz a certain part of it may still be disabled (what part I dont now)! Try this unzip those new drivers you downloaded. If its a zip file. Has it got an inf file in it?? If it has, go to device manager, go to the network card entry, double click on it, go to the driver tab, update driver, select no not this time select the advanced option, point it to the folder with the inf file in it then OK. If it does work it MAY overwrite the drivers that are installed If that doesn't work start from the drivers tab, try roll back driver and uninstall driver. See if one of these work. Or if that doesnt work, if the network card is onboard, disable it in the BIOS. Boot into windows, reboot. Go back into the BIOS enable the network card again, save the settings in the BIOS. See if it picks it up or brings up a window and asks for the drivers. It may reinstall the drivers, or ask you for the disk / files. If it does, try installing the network card drivers again. And if this doesnt work, it maybe that ndis.sys file thats the main prob.. Somehow, you'll have to get it from somewhere and overwrite the ndis.sys file thats installed. I have a feeling its say fatal error coz its looking for the other partition (where the drivers are / should be), and its not there.	Speedy Gonzales (78)
616002	2007-12-02 07:12:00	Tried all you suggested but no luck. I will try to get the ndis.sys sys file from somewhere. I compared the services in normal and SAFE mode, I disabled all the services which didn't start in SAFE mode, but even after disabling below two services started in normal mode IPSEC Services Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. NICCONFIGSVC Configure your Internal Network Card power management settings. In normal mode it hanged again, but how come these services were started in normal mode when I had disabled those.	mechadios (13071)
616003	2007-12-02 07:20:00	In safe mode, it disables whatever (this includes programs that usually run on startup, and some services), so you can actually boot into safe mode. It loads the minimal amount of resources (like things in startup), like if u get something like malware / trojans etc. You can hopefully remove it. Since the files these use dont usually run in safe mode. And some programs cant be installed in safe mode, because a service it needs is usually disabled.	Speedy Gonzales (78)
616004	2007-12-05 13:07:00	Speedy, am back to square one. I fromatted the hard driver and installed XP again, then installed the drivers again and guess what it hanged yet again after opening the browser. Is my ethernet card having some issue? Then why would it work in safe mode? Or is there any issue with my Internet Service Provider, though I checked with me and he disagreed. I have been using this ISP for more than a year. Is there anything to do with the hardware? Thanks	mechadios (13071)
616005	2007-12-05 18:34:00	Get another network card. Disable the onboard network card. I already told u why it works in safe mode. I'm not going to repeat myself. If it still hangs replace the motherboard . You may have to replace the ram and CPU. Depending on what mobo u get.	Speedy Gonzales (78)
616006	2008-06-09 05:57:00	Hi Mechadios, I am also facing same problem !! Are you able to solve the problem...!! Can you please tell me what you did to fix it..!! Thanks and Regards, Gurpreet Singh Speedy, am back to square one. I fromatted the hard driver and installed XP again, then installed the drivers again and guess what it hanged yet again after opening the browser. Is my ethernet card having some issue? Then why would it work in safe mode? Or is there any issue with my Internet Service Provider, though I checked with me and he disagreed. I have been using this ISP for more than a year. Is there anything to do with the hardware? Thanks	gurpreetsinghbagga (13072)
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