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| Thread ID: 85474 | 2007-12-11 09:28:00 | Laptop wireless connection problem | DeSade (984) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 620254 | 2007-12-11 09:28:00 | I am not sure what is going on with the laptop. When I tested it with the cord everything worked fine, all connections worked all programs running. Usually this computer is hooked up via wireless AP and until today was working well, nothing has been installed or uninstalled on the machine. The wireless connection is showing a excellent connection from the ap to the laptop but the browser, email, virus updates etc do not work. Its like the connection is there but the computer cannot bring any info through on it. Anyone got any ideas? |
DeSade (984) | ||
| 620255 | 2007-12-11 10:14:00 | There is a laptop here in this house that has intermittent problems. I've yet to work out if it is the laptop... or the user. However, steps that get it going are: 1. Restart it. Sometimes things don't load correctly and a restart fixes it. 2. Check the network icon in the tray (the monitor screen with two )) beside it indicating it is a wireless connection). Is this showing OK or does it have a red cross through it? 3. Check that wireless is active. You'd need to say what sort of laptop it is to work out how to do this. |
Mercury (1316) | ||
| 620256 | 2007-12-11 10:17:00 | Restart did not help network icon is fine, showing a excellent connection to the wireless AP Wireless is active, signal from the AP is good The laptop is custom built to order, not a brand name. |
DeSade (984) | ||
| 620257 | 2007-12-11 10:29:00 | Using the desktop at the moment so can't check either of the laptops. From memory... A wireless connection is made up of two parts. One is having the wireless on, the other is seeing, and connecting to, a wireless network. First step is to make sure the wireless is on. How to do this varies between brands. The Asus uses Asus software for this, the Acer the Acer software. Some laptops also have a physical switch (I think this may have been the problem with the Acer. A certain person must have fiddled with it). Thus the question as to brand. The second step is to connect to the wireless network. Ours are set up so that the Acer uses the Microsoft default software, the Asus the Asus software. Not knowing your setup all I can suggest is that you look for these things. |
Mercury (1316) | ||
| 620258 | 2007-12-11 11:02:00 | Wireless is on, signal is strong and working. laptop is connecting to the wireless the signal is showing as connected. Thats the puzzling part, the connection to the net is there, but nothing is working |
DeSade (984) | ||
| 620259 | 2007-12-11 18:39:00 | Firewall settings? The other end? The wireless AP (a router?) not blocking it? |
Mercury (1316) | ||
| 620260 | 2007-12-11 18:49:00 | Windows firewall only settings have never changed AP settings have no changed either Don't understand why it would suddenly block a computer thats been running on it for over a year. |
DeSade (984) | ||
| 620261 | 2007-12-11 19:22:00 | Does the laptop get an IP address automatically? Your low-level wireless link looks OK, but your network layer isn't. Can you ping any other machine (router/modem or even the AP) on the LAN? What do you see from running ipconfig /all from a command prompt? | MushHead (10626) | ||
| 620262 | 2007-12-11 19:39:00 | IP address is assigned by me Haven't tried a ping or looked at ipconfig Will run the ipconfig and ping tonight when I get home. |
DeSade (984) | ||
| 620263 | 2007-12-12 05:20:00 | Tried pinging this machine and the ping timed out Not sure what your looking for in the ipconfig don't really want to post all of it here. |
DeSade (984) | ||
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