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| Thread ID: 85662 | 2007-12-18 00:56:00 | laptop snails speed | aidanmaz (7180) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 622246 | 2007-12-18 00:56:00 | i seem to notice that after an hour or so of light use......ie web surfing or word processing, my laptop slows to a snails speed, maxmising programs like outlook takes a while, it is frustrating, even tho i hav half a gig of ram, it shudnt be this slow, is it a paging file issue? i hav turned all XP's visual effects off.:badpc: | aidanmaz (7180) | ||
| 622247 | 2007-12-18 01:58:00 | Get HijackThis from here (www.trendsecure.com) and do a scan then post the log back here. We'll see if there's anything there doing it |
bevy121 (117) | ||
| 622248 | 2007-12-18 02:31:00 | Hijack this log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:27:10 PM, on 12/18/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe C:\Documents and Settings\aidan\My Documents\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = go.microsoft.com O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [INPROCOMMWireless] C:\Program Files\Atheros\Wireless\Utility\WlanUtil.exe O4 - HKLM\..\Run: [CB Active User] C:\Program Files\Comodo\BackUp\CmdBkStart.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.google.co.nz O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - lads.myspace.com O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - upload.facebook.com O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - www.update.microsoft.com O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft Terminal Services Client Control (redist)) - www.home.com O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = macphail.inc O17 - HKLM\Software\..\Telephony: DomainName = macphail.inc O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = macphail.inc O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = macphail.inc O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 6587 bytes |
aidanmaz (7180) | ||
| 622249 | 2007-12-18 19:27:00 | i seem to notice that after an hour or so of light use......ie web surfing or word processing, my laptop slows to a snails speed, maxmising programs like outlook takes a while, it is frustrating, even tho i hav half a gig of ram, it shudnt be this slow, is it a paging file issue? i hav turned all XP's visual effects off.:badpc: Does this happen whilst on battery or mains power? |
FoxyMX (5) | ||
| 622250 | 2007-12-18 20:13:00 | Looks ok to me, but put HJT in its own folder run it again. Tick these entries. Close browser/s. O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" Is this laptop at work?? Or is it a work computer? Why its on a domain. |
Speedy Gonzales (78) | ||
| 622251 | 2007-12-19 18:40:00 | this happens on mains power. and its on a domain at home, as i am studying for my MCSA.......i still get the slowdown even wen it was in a workgroup | aidanmaz (7180) | ||
| 622252 | 2007-12-20 01:41:00 | Hi aidanmaz After doing some research, I think Viewpoint is causing your slowdown Please do the following (Before starting) If you dont have it already, download CCleaner (in my sig) first. Copy and paste these instructions on a notepad page Close all running progs, leaving only the notepad page open. 1. Go to Add/Remove Programs and remove anything with Viewpoint in it (Viewpoint - Viewpoint Manager - Viewpoint Media Player) 2. Run HJT and do a scan then put a check (tick) on this one... O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe and if the one Speedy said to fix is there again, tick that also O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) Click on Fix Checked and exit HijackThis 3. Go to Start/run and paste these commands into the open field hitting OK after each: sc stop "Viewpoint Manager Service" sc delete "Viewpoint Manager Service" 4. Delete the folder C:\Program Files\Viewpoint (if present) 5. Run CCleaner and click on "run cleaner" when it's finished reboot Then let us know how your comp is running |
bevy121 (117) | ||
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