Forum Home
Press F1
 
Thread ID: 85659 2007-12-17 23:47:00 Internet Explorer emes34 (11736) Press F1
Post ID Timestamp Content User
622220 2007-12-17 23:47:00 Hi guys,

i have problem with my internet explorer.almost everytime i run it and try to open a site in stops responding and i need to "end process" from the task manager and start IE again.it's happening may be in 80 % when i try to open some site on the net and this is getting me really angry.does anyone know what is wrong with the IE and a possible solution ? 10x

p.s. my version of IE is 7 with all the updates form microsoft
emes34 (11736)
622221 2007-12-17 23:51:00 Are you running XP or Vista?

Get HijackThis (www.trendsecure.com) and post a log.

Try running IE with no add ons.

In vista,

In the run box, (start/run) type

C:\Program Files\Internet Explorer\iexplore.exe -extoff

In XP, go to start/all programs/accesories/system tools/IE (no add ons).
wratterus (105)
622222 2007-12-18 00:00:00 i'm running windows XP sp2

here's the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:57:43, on 17.12.2007 г.
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\NVIDIA~1\NETWOR~1\Apache Group\Apache2\bin\apache.exe
C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NVIDIA~1\NETWOR~1\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcIp.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rsvw.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [LXDBCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDBtim e.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - www.update.microsoft.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\PROGRA~1\NVIDIA~1\NETWOR~1\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: lxdb_device - - C:\WINDOWS\system32\lxdbcoms.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 5930 bytes


the IE without add-ons is running fine !
emes34 (11736)
622223 2007-12-18 00:12:00 Have you installed any new add ons or updated any existing ones lately?? stormdragon (6013)
622224 2007-12-18 00:27:00 Try this
Go to Tools Menu, Internet Options, Advanced Tab and click on Reset button.
Safari (3993)
622225 2007-12-18 03:04:00 it looks like the reset works for now,10x :) emes34 (11736)
622226 2007-12-18 11:01:00 Usually if IE 7 crashes, its an add on, or malware.

I just had the same prob, ntdll.dll kept crashing in IE 7.

I'm pretty sure it was an addon.

Well, in the end I formatted.

You can tick these entries if u want.

Safe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

Dont know what this is, do you?

O4 - HKLM\..\Run: [LXDBCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDBtim e.dll,_RunDLLEntry@16

Safe

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

I dont know what this belongs to either

O23 - Service: lxdb_device - - C:\WINDOWS\system32\lxdbcoms.exe
Speedy Gonzales (78)
622227 2007-12-18 12:48:00 Microsoft security update cripples IE:

www.computerworld.com
zqwerty (97)
1