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Thread ID: 85628 2007-12-16 20:35:00 Google diverted to other sites. Ghastly (13168) Press F1
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621858 2007-12-16 20:35:00 Hi, this is my first post here, I hope someone can help.

My computer was infected with Adware. We have fixed one of the problems but I still have one.

When I do a Google search and click on one of the results, it momentarily goes to the right page but then gets diverted to one of three objectionable sites: webcry.com, btcar.com and easywebsearch.

I have run SpyBot Search and Destroy and Prevxcsi but they didn't find anything.

Further internet searching finds people telling saying to do a Hijack this scan and post it to an expert. So here it is:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:38:41 a.m., on 17/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\lkcitdl.exe
C:\WINDOWS\System32\lkads.exe
C:\WINDOWS\System32\lktsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\National Instruments\MAX\nimxs.exe
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\System32\nisvcloc.exe
C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.ex e
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\system32\nipalsm.exe
C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
C:\WINDOWS\system32\nipalsm.exe
C:\WINDOWS\TEMP\FH563.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\tec5\SDACQ32\SDACQ32AdminTray.exe
\Rua-d-422564\c$\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://intraweb.hortresearch.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://intraweb.hortresearch.co.nz
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = proxy.hort.net.nz:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = sap.hort.net.nz,https:
O1 - Hosts: 202.36.135.65 ZENWSIMPORT
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\prosearchsite.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HRCommunicator] "C:\Program Files\Microsoft Office Communicator\HRCommunicator.exe"
O4 - HKLM\..\Run: [niDevMon] C:\Program Files\National Instruments\NI-DAQ\HWConfig\nidevmon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Application Explorer] C:\Program Files\Novell\ZENworks\NALDESK.EXE
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: SDACQ32AdminTray.lnk = C:\tec5\SDACQ32\SDACQ32AdminTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://intraweb.hortresearch.co.nz
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hort.net.nz
O17 - HKLM\Software\..\Telephony: DomainName = hort.net.nz
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hort.net.nz
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\System32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\WINDOWS\System32\lkads.exe
O23 - Service: National Instruments Time Synchronization (lkTimeSync) - National Instruments, Inc. - C:\WINDOWS\System32\lktsrv.exe
O23 - Service: NI Configuration Manager (mxssvr) - National Instruments Corporation - C:\Program Files\National Instruments\MAX\nimxs.exe
O23 - Service: nidevldu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: National Instruments Domain Service (NIDomainService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
O23 - Service: NILM License Manager (NILM License manager) - Macrovision Corporation - C:\Program Files\National Instruments\Shared\License Manager\Bin\lmgrd.exe
O23 - Service: nimcdldu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: nipxirmu - National Instruments Corporation - C:\WINDOWS\system32\nipalsm.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\System32\nisvcloc.exe
O23 - Service: National Instruments Variable Engine (NITaggerService) - National Instruments, Inc. - C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: SIxCmd Service (SIxCmdSvc) - Unknown owner - C:\WINDOWS\system32\xCmdSvc.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
Ghastly (13168)
621859 2007-12-16 20:58:00 wats O23 - Service: SIxCmd Service (SIxCmdSvc) - Unknown owner - C:\WINDOWS\system32\xCmdSvc.exe gum digger (6100)
621860 2007-12-16 21:05:00 Run HJT again tick these entries then tick fix checked

Close browser/s.

I dont know what these belong to. Do you?

C:\WINDOWS\TEMP\FH563.EXE

C:\tec5\SDACQ32\SDACQ32AdminTray.exe

O1 - Hosts: 202.36.135.65 ZENWSIMPORT

O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\prosearchsite.dll

This is safe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Dont know what this file is or does.

O4 - Global Startup: SDACQ32AdminTray.lnk = C:\tec5\SDACQ32\SDACQ32AdminTray.exe

If you didnt do this, tick these

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Does control panel / task manager / regedit open?

Did you add these?

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hort.net.nz

O17 - HKLM\Software\..\Telephony: DomainName = hort.net.nz

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hort.net.nz
Speedy Gonzales (78)
621861 2007-12-16 21:19:00 Neither of these look very good to my eyes either.

O2 - BHO: e404 helper - {F10587E9-0E47-4CBE-84AE-7DD20B8684BB} - C:\Program Files\Helper\prosearchsite.dll

O23 - Service: SIxCmd Service (SIxCmdSvc) - Unknown owner - C:\WINDOWS\system32\xCmdSvc.exe

Unless you installed them. Don't take my word for it, but I'd be suspicious of them.
Thebananamonkey (7741)
621862 2007-12-16 23:45:00 SIxCmd Service appears to be safe
(tho probably be best to get rid of it anyway with unknown owner)


e404 helper/prosearchsite.dll isn't


Summary of E404.EXE
Adware.E404 Helper/Hij.Process

Company Information
Unknown

Description of E404.EXE
Adware component

Adware applications, toolbars and browser extensions may serve advertisements even while you are not surfing the Internet.

This application may serve various types of advertising, not limited to pop-up ads.

Threat Level (1-10)
6

Processes
E404.EXE

--------------
bevy121 (117)
621863 2007-12-17 02:22:00 Thanks for all the replies .

I didn't know what to try so I asked out computer support guy to have a lot at your answers .

We tried using Google and it didn't get redirected this time . Last week it was almost always being redirected but sometimes it wouldn't get redirected .

The computer support guy said to delete prosearchsite . dll . He did that using unlock . exe .

Anyway, it appears Google does not get redirected anymore so I am happy . I don't know whether it was me booting the computer this morning (and the Spybot scan) that fixed it or deleting prosearchsite . dll .

Thanks for the amazing response .
Ghastly (13168)
1