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Thread ID: 142362 2016-06-20 05:17:00 Migrate licence error ?? petemit (1134) Press F1
Post ID Timestamp Content User
1422125 2016-06-20 05:17:00 Hi everyone I have just purchased a new laptop and im trying to play music with windows media player but I keep getting a message that says

The license cannot be downloaded because your Web browser is not supported.

To download a license, you must install Microsoft Internet Explorer 7 or later.

To install the latest version of Internet Explorer, see the Windows Update page.

Im somewhat confused as Im running windows 10 I do use chome for my web browsing though if that makes a difference

I have an iphone that i downloaded some of my music onto and I wonder if that changed the format it has a blue box with a circle in it
The music wont play in groove,media player or VlC media player

Any ideas appreciated
thanks
peter
petemit (1134)
1422126 2016-06-20 05:27:00 Looks like some people fixed this prob by making IE the default browser (well I dont think they had a choice)

That's what that error means. Chrome doesn't support whatever you're trying to do
Speedy Gonzales (78)
1422127 2016-06-20 05:36:00 HMM wondered that I guess I can change back to Chrome as default browser afterwards
Thanks and much appreciated
peter
petemit (1134)
1422128 2016-06-20 05:38:00 No probs. The music that wont play. Did you pay for it through the Itunes store, or just use Itunes to sync the music to it?

And what format is the music in?
Speedy Gonzales (78)
1422129 2016-06-20 06:06:00 Now I cant find where to make explorer / edge my default browser where do i find that please petemit (1134)
1422130 2016-06-20 06:09:00 Control panel / default programs. Set your default programs. Select IE and click on select this program as default on the right Speedy Gonzales (78)
1422131 2016-06-20 06:13:00 pretty sure I just synced it
The music that wont play if i search properties says its a wma but also says under media usage rights that we dont have the rights to play,burn or syncronise or to back up the media rights for the file ??
petemit (1134)
1422132 2016-06-20 06:21:00 Umm so you synced WMA files to the Iphone?? You didn't get it / them through Itunes tho did you?

According to some sites, unless you convert WMA to a format Iphones can play it can't play it. Iphones dont support WMA
Speedy Gonzales (78)
1422133 2016-06-20 06:23:00 Hi changed explorer to default browser took 2 seconds to download whatever was needed now they play and I have changed back to chrome as default browser so all good
Thanks for your help much appreciated
Peter
petemit (1134)
1422134 2016-06-20 06:24:00 How do I change back from iphone format to wma petemit (1134)
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