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| Thread ID: 85918 | 2007-12-27 05:44:00 | Computer restarts on XP Login/Password screen | radium (8645) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 624835 | 2007-12-27 05:44:00 | My Aunty dropped her computer off while I was at work for me to look at. XP loads to the Login/Password screen them 5 seconds later it just reboots, I have text her for her password as she did not leave me it, but this rebooting thing is the problem. Any ideas? Thanks guys |
radium (8645) | ||
| 624836 | 2007-12-27 05:45:00 | Boot into safe mode and see if it reboots. Get a hijackthis log if u can in safe mode and post it. Sounds like its infected with something. |
Speedy Gonzales (78) | ||
| 624837 | 2007-12-27 05:47:00 | Could be damaged drivers, try starting in safe mode, if it starts ok, then 1 thing you can try is starting again as if going into safe mode, but select " last known Good Configeration" Removing the password is easy, start in safe mode, log in the administrator account, go to Control Panel / User accounts / select her account, then remove password - you wont be asked for the original doing it this way. Secure XP eh! |
wainuitech (129) | ||
| 624838 | 2007-12-27 05:55:00 | Thanks guys, I remembered her password, yeah I had done that once before wainuitech with the password but I couldn't remember. I tried safe mode, same thing happens, tried last known config- Soon as I go to type her password it just freezes up. What can I do next? Thanks |
radium (8645) | ||
| 624839 | 2007-12-27 05:59:00 | Remove everything in the case, besides the ram, the main hdd/videocard. See what happens then. If its freezes again, if theres 2 simms of ram, remove 1 simm leave the other in, then swap them around, if it freezes again. |
Speedy Gonzales (78) | ||
| 624840 | 2007-12-27 06:23:00 | Remove everything in the case, besides the ram, the main hdd/videocard. See what happens then. If its freezes again, if theres 2 simms of ram, remove 1 simm leave the other in, then swap them around, if it freezes again. Okay, Tried that- only thing to take out was a modem - it's a Dell- need I say more. lol, swapped out the ram for my ram, I got past the log password screen this time, but then it just restarted - same in Safe mode? What next - thanks guys |
radium (8645) | ||
| 624841 | 2007-12-27 06:31:00 | Take the hdd out and connect it to your desktop. Scan it. Remember to jumper it, if its IDE. |
Speedy Gonzales (78) | ||
| 624842 | 2007-12-27 06:31:00 | I just hooked up on of my hdd with XP on and it works fine, So I'm guessing it must be software for sure. | radium (8645) | ||
| 624843 | 2007-12-27 06:33:00 | You can try safe mode with command Prompt - try to run restore from that back a few days, it may allow it to at least get to a workable solution. If this doesn't work you may have to reinstall after saving data to another PC. Sometimes you have to know ( and this may be a case) when to save data and reinstall - other wise you can bugger around for ages. Run System Restore in Command Prompt 1. Boot into Safe mode with Command Prompt – Keep Pressing F8 at start-up then with the arrow keys select Safe mode with Command prompt. 2. At the command prompt, type C:\windows\system32\restore\rstrui.exe Press Enter. Follow the instructions given to perform the System Restore process. |
wainuitech (129) | ||
| 624844 | 2007-12-27 06:33:00 | Did u scan it?? It might have something on it, thats crashing it. | Speedy Gonzales (78) | ||
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