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| Thread ID: 86106 | 2008-01-03 20:54:00 | Accessing the internet | jno (12040) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 627207 | 2008-01-04 18:37:00 | So when you post to this forum are you are using the adsl broadband connection to the internet or are you using a seperate dialup connection? | jinja_thom (4306) | ||
| 627208 | 2008-01-05 00:27:00 | Hmmm - Jinja's point is very interesting, if its set up as the way I read it from your reply, (Please correct me if its wrong) the Laptop is plugged into the Router Via a Cable and the ADSL router is connected to the Telephone jack point. The laptop does have internet access in this configuration, but even though the wireless PC in the other room can "talk to the Router" it wont connect to the internet. - Is this fully correct ??? I got bored while waiting for a PC to format so I made up a Diagram of how you have described it Is this how your set up is (www.imagef1.net.nz). (roughly) If it is how its shown, what antivirus or other security software do you have installed ? If you have Norton Internet Security, Norton's of any flavor, McAfee security/AV, uninstall them. I have known damaged security software to stop a otherwise working Internet connection. |
wainuitech (129) | ||
| 627209 | 2008-01-05 05:57:00 | Thanks jinja_thom and wainuitech. Firstly, wainuitech's diagram represents my set up with the exception that the laptop connects to the router wirelessly - as does the PC. And as I said in postings #1 and #5 the PC is also connected to the internet; it's just that Eudora has an error getting the connection and Mozilla Firefox can't find the server Secondly, the antivirus software fitted to the PC is AVG. When I post to the forum I am using the laptop with wireless connection to the router. Heigh Ho! Time for tea - my wife says! |
jno (12040) | ||
| 627210 | 2008-01-05 06:05:00 | What makes you say the PC is connecting to the internet? It's connecting to the Router as "it talks to it" BUT when you try to ping 203.96.152.4 it times out, this is saying its not talking to Paradise's servers, which is on the internet. If you tried the same command on the laptop it should get a reply. Have you tried Internet Explorer ( browser) to access the internet ? Go to Start>control Panel>Network Connections> locate the connection,>right click it>Properties>Internet Protocol(TCP/IP) <double click it> Make sure under DNS Servers, its set to Obtain Automatically, if it is, and still not connecting, set to "use the Following DNS servers" Prefered 203.96.152.4 Secondary 203.96.152.12 See if the above works. As an experiment turn off the Laptop completely, try the PC and see if it connects. |
wainuitech (129) | ||
| 627211 | 2008-01-05 08:35:00 | Thanks for this wainuitech. I have checked out all your suggestions, namely: 1 I pinged the address on my laptop and got a reply, so I now understand what you are saying when you say that my PC is not accessing the internet. 2. I've tried IE to access the internet - to no avail. 3. I went to Connections/Properties/Internet Protocol and clicked on Obtain an IP address automatically, also Obtain DNS server automatically - but still no joy. However when I went back to Use the following IP address and Use the following DNS server addresses, I found I had lost them all! So I put in the IP addresses I'd found from ipconfig (see an earlier posting), namely IP address 192.168.0.2 Subnet mask 255.255.255.0 Default gateway 192.168.0.1 and the preferred and secondary DNS server addresses you gave me above. Still no joy!! I have checked the properties on this laptop and find that it obtains both IP and DNS server addresses automatically. The one difference I discover is that under Advanced TCP/IP Settings, IP address is the entry "DHCP enabled" but I can't enter this into the relevant box in the Advanced TCP/IP Settings window on the PC. 4. I have turned off the laptop and tried the PC again. No joy again! If this wasn't such a nuisance, I would be really enjoying the exercise! Fortunately we can access the internet from my laptop but my wife - who is the one who uses the PC - would really like her machine back again in full working order and not have to use my laptop! Anyhow thanks for your interest and suggestions. I'm learning heaps. |
jno (12040) | ||
| 627212 | 2008-01-05 08:56:00 | Hmm well according to this (kbserver.netgear.com) Which may or may not apply. DHCP HAS to be disabled in the router. Which, I would say putting Obtain DNS server automatically on will do (enable DHCP). So, the ips will have to be entered in manually. |
Speedy Gonzales (78) | ||
| 627213 | 2008-01-05 09:03:00 | Hmmmmm OKay - have to have a bit of a think as to what else can be wrong - like most faults its finding them that's the problem, fixing is usually easy. Just a bit of info for you, the Ip address of 192.168 etc and gateway is the connection to the router. When you put in the DNS, that is the server address from telstra/paradise. So with the two you should be on the internet. Without going into to much technical detail, the TCP/IP stack ( internet protocol) may have gotten damaged. Try this. Click Start>Run> Type in cmd then in the black window, type in netsh int ip reset c:\resetlog.txt This article Here from Microsoft (support.microsoft.com), explains what that command does. Your antivirus may have to be reinstalled, after doing the following - Download WinsockFix (www.snapfiles.com), this will basically rebuild the internet connection protocol. You may need to reset the IP address again. While doing all this - download from my sig, spyware doctor, transfer to the PC, if the internet connection is still not working they wont update, but hopefully if there's any bugs in the system the definitions will work. |
wainuitech (129) | ||
| 627214 | 2008-01-05 09:07:00 | Hmm well according to this (kbserver.netgear.com) Which may or may not apply. DHCP HAS to be disabled in the router. Which, I would say putting Obtain DNS server automatically on will do (enable DHCP). So, the ips will have to be entered in manually. This is the problem though - two wireless PC's 1 works fine the other doesn't ? Bit of advice- what ever you change make sure you remember, or write it down, that way if something does go wrong you can put it back. I would assume if the router was at fault neither would work ? |
wainuitech (129) | ||
| 627215 | 2008-01-05 18:58:00 | Thank you both; it's early Sunday morning and I'm off to the second day of croquet doubles - did OK yesterday - so I won't be able to follow your advice, which I think I understand! - till this evening. Quick reply to Speedy Gonzales: I did enter all the IP and DNS server addresses manually after trying the alternative of obtaining the addresses automatically. Incidentally, my ISP is Inspire. I have checked their gateway address and it is 192.168.0.1 which is what I have down as the default gateway. |
jno (12040) | ||
| 627216 | 2008-01-05 19:35:00 | The main things you need for the ISP are the DNS server ips, not the gateway. I dont think Inspire's gateway is 192.168.0.1, it shouldnt be the same as the local network In your last reply, did u put these in alongside Preferred, and alternate DNS server? This is for Inspire.net. Primary DNS Server: 203.114.128.1 Secondary DNS Server: 203.114.128.2 NOT 192.168.0.1? |
Speedy Gonzales (78) | ||
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