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Thread ID: 86106 2008-01-03 20:54:00 Accessing the internet jno (12040) Press F1
Post ID Timestamp Content User
627197 2008-01-04 03:02:00 Just read your previous.
When you cancel a dialup request it cause the browser to set 'work offline' in the file menu which will prevent you getting to the internet.
Go to the browser tools menu/connections tab and set ' never dial a connection' then check the file menu for a tick next to work offline and remove it.
jinja_thom (4306)
627198 2008-01-04 03:26:00 Just read your previous.
When you cancel a dialup request it cause the browser to set 'work offline' in the file menu which will prevent you getting to the internet.
Go to the browser tools menu/connections tab and set ' never dial a connection' then check the file menu for a tick next to work offline and remove it.


To check / remove the dialup, the exact path (quickest) Open IE > Tools>internet Options>Connections Tab> never dial a Connection. While in IE look for the work off line as advised above.

Once you have done what was quoted above try the Ping command - typing in ipconfig will only give the local address, not your actual internet address.

Open the command prompt - type in ping 203.96.152.4 Press ENTER- let us know if you get a reply as I posted before or timed out.

Regarding the Security - No - I was referring to the password security for your wireless. Sometimes if a password is not accepted for what ever reason, it can block your connection. Disabling it for a few moment to make sure its not blocking is helpful.
wainuitech (129)
627199 2008-01-04 03:48:00 What Model is the actual Router ?
WG111ver2 54Mpbs Wireless USB 2.0 Adapter This is only a USB Adapter that plugs into your Laptop as shown Here (www.netgear.com).

Please provide the model number of the router and we can look at the exact settings/places you need to check.
wainuitech (129)
627200 2008-01-04 04:33:00 Thanks, jinja_thom. No, I have not had the pc connected by wire at any time. I have typed in the IP address on this computer, my laptop, and got the internal settings of the router. However, I don't see what help this is - i.e. what do I do next? jno (12040)
627201 2008-01-04 04:49:00 Thanks, jinja_thom. No, I have not had the pc connected by wire at any time. I have typed in the IP address on this computer, my laptop, and got the internal settings of the router. However, I don't see what help this is - i.e. what do I do next? Read post 12 & 13 - theres no indication the wireless internet access on the Laptop you are having problems with is actually working, this needs to be confirmed. wainuitech (129)
627202 2008-01-04 06:09:00 Jno - I think I for one need a bit more information for instance, what is the model number of the router, is it a WGR614, if it is, what type of modem is it connected to, ADSL or Motorola Cable Modem.
Was there a setup cd and instructions included with the router.
jinja_thom (4306)
627203 2008-01-04 06:22:00 Jno - I think I for one need a bit more information for instance, what is the model number of the router, is it a WGR614, if it is, what type of modem is it connected to, ADSL or Motorola Cable Modem.
Was there a setup cd and instructions included with the router.

I've already asked for all that info, but its not being given.
wainuitech (129)
627204 2008-01-04 08:06:00 Hi folk. Thanks for all the various messages. To answer them as best I can:
#12: I've gone to Tools menu/connections and set "Never dial a connection" and checked that there is no tick beside "Work offline". I did the Ping thing but didn't get the sought-for reply; just 4 "Request timed out".
#13: The model number of the router is DG834GAU.
#16: There is a setup CD for the router. The instructions on the cover thereof are minimal in the extreme; they say "Click setup and follow the prompts" !!!
#17: Sorry about the delay in giving this information; I had a competition golf croquet game to fit in this afternoon and then it was my turn to get the evening meal!

I'll check for any responses to this when I get up in the morning, and then I'm off for the first day of a five-day long croquet tournament, but I'll be looking at the postings early morning and in the evening as I want to get this problem sorted!

PS. It still is not connecting!! Ah well; time to cut my lunch sandwiches for tomorrow.
jno (12040)
627205 2008-01-04 08:30:00 Okay - first of all - Good luck with the croquet tournament - give it heaps, hope the weather is good for you.

Now to the PC - Not being able to ping that IP which is Paradise DNS servers, means the internet connection is not working.

But its working through it step at a time.
1. Your PC can connect and talk to the router - good
2. The router can not connect to the internet - BAD!

Just a couple more questions to clear things up.

In post 16 Jinja asked ---- "what type of modem is it connected to, ADSL or Motorola Cable Modem." --- this is very important.

ADSL plugs directly from the phone line to the Modem/router. Is it like that ?

Cable has a separate Modem. Looks like This here (www.imagef1.net.nz) Which do you have ?

Also is there any other PC's connected to the router (currently) that are working on the Internet ?
wainuitech (129)
627206 2008-01-04 18:22:00 Thank you for this.
i) ADSL plugs directly into the router
ii) There is one other computer connected to the router - this laptop!

Must go; will check back again early this evening.
jno (12040)
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