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Thread ID: 86264 2008-01-10 07:26:00 New PC keeps restarting itself?! Chemical Ali (118) Press F1
Post ID Timestamp Content User
629128 2008-01-10 07:26:00 Hi All

I’ve just constructed a new PC for a mate with parts that I’ve just purchased over the past 2 weeks.

I’m having a problem in that it’s intermittently restarting itself almost all the time.

You can boot up and start using it and then, without warning, it will go to a blank screen and completely restart itself.

Sometimes you can’t even get past the windows log-in screen before it restarts itself.

I don’t believe it’s faulty RAM as I’ve used 2 different RAM sticks/types in it with it happening on both types.

I’m wandering if the thing’s getting too hot as the only fan in the case is a very large (250mm) fan in the side – it’s the newish Enermax Chakra case.
Or possibly a faulty motherboard or hard drive??

Any ideas or suggestions?

Thanks in advance
Chemical Ali (118)
629129 2008-01-10 07:30:00 PC details are:
Asus P5KPL-VM Motherboard
Core 2 Duo E4500 CPU
2GB DDR2 800 RAM
250GB SATA2 Hard Drive
Coolermaster 460W ATX PSU
Chemical Ali (118)
629130 2008-01-10 07:40:00 If XP is on it, untick automatically restart and look in event viewer.

To see what it says there, about the time it restarts, under application and system. Look for any error entries.

Copy and paste the error entries here.
Speedy Gonzales (78)
629131 2008-01-10 08:00:00 Will do when I get the PC back tomorrow.

Cheers

Paul
Chemical Ali (118)
629132 2008-01-10 08:19:00 Will do when I get the PC back tomorrow.

Cheers

Paul

Or possibly the lack of or too much thermal paste?
I take it that the CPU is installed correctly with a fan?
Sweep (90)
629133 2008-01-10 08:39:00 Interestingly the CPU (Core 2 Duo) came without thermal paste nor was the need to use it mentioned anywhere in the instructions for installing the CPU -- does have the fan installed correctly though.

Looking around on the net opinion seems to be divided about whether or not these core duo CPUs require thermal paste - I'd therefore be highly interested in other peoples' opinions regarding this!
Chemical Ali (118)
629134 2008-01-10 08:54:00 Personally I have built my fair share of PC's with that exact same CPU, (E4500) using the Supplied Heat sink, they have always had a thin layer of thermal tape already attached to the heat sink. This provides a seal between the CPU and heat sink.

If that wasn't there It could simply be over heating and shutting down.
wainuitech (129)
629135 2008-01-10 08:58:00 Is there a piece of tape on the bottom of the fan assembly that needs to be removed prior to attaching to the motherboard. Was just wandering as there often is with that sort of thing and I'm not sure that I remember removing one!

Is it an easy job to take the CPU fan back off the motherboard if I need to check? It's the standard Intel fan assembly.
Chemical Ali (118)
629136 2008-01-10 09:17:00 www.intel.com
According to this, there's no tape on the 'thermal interface material'; dont remember from when I assembled mine :blush: they do advise if you're taking the heatsink off, to reapply thermal grease again.
feersumendjinn (64)
629137 2008-01-10 09:18:00 The tape I was referring to is gray in color, and no need to remove anything when installing, its heat sensitive and VERY easy to damage, when the PC starts up the heat from the CPU "melts" the tape and forms a seal.

To remove the CPU if you look at the lugs you push down to connect you will see a slot, with an arrow, insert screwdriver and rotate in the direction of arrow, you will hear/feel a POP and that the lug letting go, do all 4 and gently wriggle the heat sink off. BUT if there was thermal tape there, you will then need to replace it with new paste.This is the Lug (www.imagef1.net.nz) I was meaning, make sure you twist it back before reinstalling


Just looked at the instructions that came with a CPU ( shoot thats been ages :lol: ) and its pictured how to do it. Interesting enough there's no mention about thermal seals. Only place I found any instruction was in the manual of a Gigabyte Board as a warning.
wainuitech (129)
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