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| Thread ID: 86691 | 2008-01-25 08:30:00 | Email connection problem | arko (9074) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 633856 | 2008-01-25 08:30:00 | Hi Team. Am at my mothers new computer and she is having trouble sending emails. A message comes up:The host 'pop3' could not be found. Please verify that you have entered the server name correctly. Account: 'windows mail', Server: 'pop3', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D She has been told her incoming mail should read "pop.wise.net.nz" Outgoing: smtp.wise.net.nz I have checked and these are correct. She is running Vista and it is a dial up Any other reasons why this is playingup?? Ps: she is 81 so she is doing pretty well with this stuff:annoyed: |
arko (9074) | ||
| 633857 | 2008-01-25 08:57:00 | Are you sure the dialup connection is actually connecting. Have you checked if she can get web sites. |
Safari (3993) | ||
| 633858 | 2008-01-25 09:18:00 | Is this prob with Outlook Express? Try re entering the username and password in Tools/Options/Accounts, and make sure there are no periods or spaces where they shouldn't be If all else fails ring the ISP's helpdesk. They will help you with the set up. |
lakewoodlady (103) | ||
| 633859 | 2008-01-25 09:23:00 | She has been told her incoming mail should read "pop.wise.net.nz" It should be pop3.wise.net.nz |
spaceman8815 (4112) | ||
| 633860 | 2008-01-25 13:22:00 | Take a look at this page www.wise.net.nz (I'm assuming this is your ISP ;)) |
feersumendjinn (64) | ||
| 633861 | 2008-01-25 18:50:00 | Incoming and outgoing should be the same:- POP3 Server mail.wise.net.nz SMTP Server mail.wise.net.nz |
Sweep (90) | ||
| 633862 | 2008-01-25 23:21:00 | Yeah, I already said that, Sweep :groan: | feersumendjinn (64) | ||
| 633863 | 2008-01-26 02:23:00 | Managed to sort out the email sending issue. In Windows mail tools, options, connections, untick "hangup after sending or recieveing" and that stops the sending issue. The error massage keeps coming up tho, and it looks like there is an action still wanting to happen, because it says in the recieved section of windows mail "1 of 2 tasks have been successfully completed" and the error comes up after that. If you hide it, it will let the user carry on, but I want to know how to delete it because it is a nuisance -any help would be appreciated |
arko (9074) | ||
| 633864 | 2008-01-26 08:25:00 | If you are using windows mail in Vista I just fixed a laptop the other day which had a stuck message causing problems. Unable to delete it or move it. Don't know if this is your problem but if it is go here (support.microsoft.com) and get the fix. | Tukapa (62) | ||
| 633865 | 2008-01-26 09:14:00 | If you are using windows mail in Vista I just fixed a laptop the other day which had a stuck message causing problems. Unable to delete it or move it. Don't know if this is your problem but if it is go here (support.microsoft.com) and get the fix. This is easier than going through all that MS stuff. www.oehelp.com |
Safari (3993) | ||
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