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| Thread ID: 86693 | 2008-01-25 08:50:00 | Slow logging onto Kiwi Online (kol) broadband | BusinessSage (13322) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 633888 | 2008-01-25 08:50:00 | I am finding logging onto KOL broadband somewhat slow, usually between 10am and 7pm it can take up to 20 min for a connection to register. Outside these hours it connects almost instantly. Support suggested disabling Anti virus and Firewall to see if there is a conflict. However, this would not explain why the problem is restricted to time frame. Is broadband connection subject to "x number of connections at an exchange" or similar. Once I get the connection the connection speed is excellent. Any suggestions would be appreciated. Thanks |
BusinessSage (13322) | ||
| 633889 | 2008-01-25 09:07:00 | Why don't you leave the broadband connected if you have a problem connecting. It will probably be due to congestion on KOL servers, you don't get cheap prices without some inconveniences. |
Safari (3993) | ||
| 633890 | 2008-01-25 11:06:00 | Why don't you leave the broadband connected if you have a problem connecting. It will probably be due to congestion on KOL servers, you don't get cheap prices without some inconveniences. If you have an internal adsl modem in the computer, I assume you would need to connect each time you boot up the computer. Personally I think it is a problem with kol, as they handle the login system, and they are known for not being the most reliable provider. The modems/routers admin pages as well as the lights on the modem should tell you if their is a connection and if adsl is working OK, and if there is a problem the admin page should tell you what the error is. I don't have any problem logging in at any time with xnet. |
robbyp (2751) | ||
| 633891 | 2008-01-25 16:17:00 | If you have an internal adsl modem in the computer, I assume you would need to connect each time you boot up the computer. Correct, I knew a guy who had 1. And yup you did have to dial up. |
Speedy Gonzales (78) | ||
| 633892 | 2008-01-26 07:50:00 | The ASDL router/modem is connect full time, the computers that are connected to the router are turned off when not in use. Thanks for the replies. |
BusinessSage (13322) | ||
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