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| Thread ID: 86922 | 2008-02-01 17:41:00 | Lost internet connection Code 31 on network adapter | jetrobert (13351) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 636310 | 2008-02-01 17:41:00 | I booted up yesterday morning and everything started normally. My email downloaded and I was able to update some securities prices. I then clicked on my Firefox Browser and could not get any page to come up. After some searching, I found a code 31 on my nVidia network adapter card. I am running Vista premium on an HP AMD dual core athlon machine. Diagnostics: NVIDIA nForce Networking Controller #2 This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Description: Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 31. Problem signature: Problem Event Name: PnPDeviceProblemCode Architecture: x86 Hardware Id: PCI\VEN_10DE&DEV_0269&SUBSYS_2A34103C&REV_A3 Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} PnP problem code: 0000001F Driver name: nvmfdx32.sys Driver version: 1.0.1.6574 Driver date: 05-04-2007 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Teredo Tunneling Pseudo-Interface Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Description: Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 19. Problem signature: Problem Event Name: PnPDeviceProblemCode Architecture: x86 Hardware Id: *TUNMP Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} PnP problem code: 00000013 Driver name: unknown Driver version: unknown Driver date: unknown OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 ********************** I tried rolling back the driver and also reinstalling the driver but nothing worked. Any suggestions appreciated. |
jetrobert (13351) | ||
| 636311 | 2008-02-01 18:27:00 | Post 8 here (forums.techarena.in) Might help. This may also help (www.microsoft.com) Looks like it may have something to do with IPv6, which Vista uses by default. |
Speedy Gonzales (78) | ||
| 636312 | 2008-02-01 20:51:00 | Thanks for responding Speedy. I am not familiar with Teredo or IPv6 and will have to read up on it. I went into Device Manager looking for the network adapter by nVidia and noticed that it and the Teredo had the yellow triangle with !. The other sites you listed seem to suggest that you think I may have some malware or trojan. I do regularly run Adaware and Norton and have not found any problems. |
jetrobert (13351) | ||
| 636313 | 2008-02-01 20:54:00 | P.S. Since I cannot get on line at home, I have to travel a couple of miles to my daughter's house to log on. So my responses won't be immediate. | jetrobert (13351) | ||
| 636314 | 2008-02-01 21:06:00 | The other sites you listed seem to suggest that you think I may have some malware or trojan.. Thats my sig. Those links come up everytime I reply to a thread / post |
Speedy Gonzales (78) | ||
| 636315 | 2008-02-02 19:07:00 | Speedy, One of the sites you recommended suggested disabling IPv6 by changing the registry. What would be the downside of this? And would it affect the yellow exclamation point on the nvidia network adapter, or would I still be in the same place? |
jetrobert (13351) | ||
| 636316 | 2008-02-02 19:13:00 | One of the sites you recommended suggested disabling IPv6 by changing the registry. What would be the downside of this? And would it affect the yellow exclamation point on the nvidia network adapter, or would I still be in the same place? Well AFAIK XP uses IPv4 not 6. And most people on this forum disable IPv6, in Vista. If they network to an XP PC. Dont know if they disable it in the registry tho. So, it probably wont hurt anything. I dont use Vista myself, so dont know WHAT it'll do disabling IPv6 in the registry. After that delete the ! and reboot, see what happens. |
Speedy Gonzales (78) | ||
| 636317 | 2008-02-02 19:39:00 | If Firefox does not work try IE This will confirm if the problem is just with the browser or with XP itself |
Safari (3993) | ||
| 636318 | 2008-02-04 21:52:00 | The Solution! After numerous attempts to correct this problem, the one that finally worked was to download (from HP support) the executable file containing the Nvidia network card drivers for XP and overwriting the existing files on the PC. After reinstalling the drivers, connectivity was reestablished. Interesting that the drivers executable for Vista would not work. Trying to restore the system back to a date prior to the problem was unsucessful. Also interesting is that the problem occurred just after Microsoft installed an automatic update. Also, downloading the driver files from Nvidia and trying to install them was not successful. |
jetrobert (13351) | ||
| 636319 | 2008-02-04 23:19:00 | set your updates to 'download but let me install them'........NOT automatic and when you GET the updates DONT use 'express' use 'custom' that'll enable you to SEE exactly what updates they're offering and DONT install driver updates from MS I've seen them stuff up systems far too many times...... | drcspy (146) | ||
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