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| Thread ID: 86942 | 2008-02-02 05:55:00 | Connecting cellphone to PC? | andrew93 (249) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 636490 | 2008-02-02 05:55:00 | Hi I recently got myself a new cellphone and am having trouble connecting it to my PC. The specs are: Cellphone : Samsung M300 PC : Desktop PC, Windows XP Connection : USB cable that plugs into the power socket of the cellphone Symptoms : when I plug the cellphone into the PC via the USB port, the cellphone says 'USB Connected', the PC shows an additional drive (Drive F), but when I click on the new drive using Windows Explorer I get a message from Windows saying 'please insert a disk into drive F:' - it seems like it thinks it is a CD/DVD drive. I have installed software from the Samsung website to no avail and I have installed the drivers that came on the CD with the cable. I have restarted the PC etc but I can't get the PC to see the cellphone. I'm not sure what to do next. Is it simply a case of the wrong software to get into the cellphone? Or an incorrect driver? Has anyone got any suggestions? Or has anyone had a similar experience? And if so, how did you resolve it? Thanks in advance Andrew |
andrew93 (249) | ||
| 636491 | 2008-02-02 05:58:00 | have you checked disk manager under computer management see if that gives any clues. | beama (111) | ||
| 636492 | 2008-02-02 06:10:00 | Try a bootable linux disk. I know that with my brothers MMC memory card on his cellphone, popping it straight into the memory card reader in Windows shows the same problem. Linux on the other hand, bypassed it all. Linux on the other hand, viewed it all. |
bob_doe_nz (92) | ||
| 636493 | 2008-02-02 07:10:00 | So even if you right click on the Drive F and click on explore, do you still get the same error message? Beama's suggestion should get you in if the explore thing doesn't work. |
beeswax34 (63) | ||
| 636494 | 2008-02-02 07:15:00 | Did you install the drivers before or after you plugged the phone into the computer??? Uninstall the drivers and software, see if you can find it in device manager. Restart (don't know if it'll make a dif, but might as well). Then install the drivers BEFORE you plug the phone in. Otherwise XP/Vista/Whatever might try to assign generic drivers for what it thinks it is. If you did install it before you plugged it in then I'm all out of ideas, sorry. | Thebananamonkey (7741) | ||
| 636495 | 2008-02-02 07:27:00 | Hi Yes I installed the drivers before plugging in the phone. Under the device manager it is being listed as a DVD/CD drive and not under the section 'disk drives' which is what I would (mistakenly?) expect. Using the right click > explore results in the same error. I had a look under disk management and it is listed as CD-ROM1 (DVD F: No Media) in the bottom half of the screen and it doesn't appear in the top half of the screen where my disks are listed (C: Disk0, D: CD-ROM0 & E: Disk1). I had a look at updating the driver but Windows couldn't find a better driver via the internet or the install CD. Is there anything else I can do while in 'disk management' that might help? Cheers Andrew |
andrew93 (249) | ||
| 636496 | 2008-02-02 09:46:00 | Please give this a go: http://www.bitpim.org/ OR for Vista: www.soft-go.com |
beeswax34 (63) | ||
| 636497 | 2008-02-03 19:33:00 | Thanks for the link - I will give it a go tonight. Cheers Andrew |
andrew93 (249) | ||
| 636498 | 2008-02-05 07:25:00 | Thanks for that! The software allows me to get at the photos in the camera, which is what I was after. It doesn't seem to get to the wallpapers and ringtones etc but hey they aren't that important. Cheers Andrew |
andrew93 (249) | ||
| 636499 | 2008-02-05 10:23:00 | Cool, glad you got it sorted :) | beeswax34 (63) | ||
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