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Thread ID: 87012 2008-02-04 21:53:00 spoolsv.exe crashes after installing printer hcl (10925) Press F1
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637440 2008-02-04 21:53:00 I'm installing new xerox printers using novell zenworks & after each printeris installed, the spooler subsystem crashes & has to be restarted. Once the printers are installed they work fine.

All I can find in the novell forums is advice saying upgrade the ipp client (and nobody has replied to my post in the novell forums). We upgraded to the latest client & it didn't make any difference.
hcl (10925)
637441 2008-02-06 19:42:00 In my experience, it's usually caused by a bad driver. If you can update the drivers to newer ones or try changing from PCL5 to PCL6 (or vice versa).

We had quite a few problems with Xerox's initially and thankfully got rid of them for Canons which were almost as bad :)
autechre (266)
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