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Thread ID: 87170 2008-02-11 04:59:00 Trouble viewing PDF files BrotherDragon (10117) Press F1
Post ID Timestamp Content User
639415 2008-02-11 04:59:00 I've just returned from a medical conference where all of the powerpoint slides from the lectures were converted to PDF and put on a DVD for us to take home. When I insert the DVD and try to run start.exe I get a message saying "HCPS Loader has stopped working". If I run Acrobat and try to open any of the PDF files on the disk I get "Could not open xxx.pdf because it is either not a supported file type or because the file has been damaged". I'm running Vista 64 bit and Adobe Acrobat Reader version 8.1. Am I doing something wrong or should I email the conference people?
Thanks
BrotherDragon (10117)
639416 2008-02-11 05:34:00 See if Foxit reader opens it (www.foxitsoftware.com)

I think that error has something to do with Adobe reader.

And it looks like that error Is common in Vista (www.google.com)
Speedy Gonzales (78)
639417 2008-02-11 05:48:00 Yep, try opening the PDFs with an alternative PDF viewer such as previously mentioned Foxit reader or the even smaller (1.1MB) Sumatra PDF viewer (blog.kowalczyk.info). Quickly browsing search results based on the HCPS Loader error, most recommend reinstalling Reader 8 which compared to these two readers is a bloated piece of app. sal (67)
639418 2008-02-11 07:08:00 Foxit also failed to open the files and says either not PDF or corrupted(in Explorer files show PDF icon). BrotherDragon (10117)
639419 2008-02-11 07:20:00 Yep, try opening the PDFs with an alternative PDF viewer such as previously mentioned Foxit reader or the even smaller (1.1MB) Sumatra PDF viewer (blog.kowalczyk.info). Quickly browsing search results based on the HCPS Loader error, most recommend reinstalling Reader 8 which compared to these two readers is a bloated piece of app.

Just replaced Adobe with Sumatra thanks for the link I like having smaller programs gives me more room to play around.
Thanks

:thumbs:
gary67 (56)
639420 2008-02-11 07:47:00 I take it what you put the DVD in, is a DVD rom or DVD burner?

Not a CD or CD recorder only?

And did they finalise the DVD?

And what did they burn them on?? DVDR? or DVD-RW?

Are you the only one who cant open the PDF files?

Or cant anyone else open them?
Speedy Gonzales (78)
639421 2008-02-12 03:41:00 I've tried the disk at work with another computer with another version of Acrobat Reader and got the same unable to read message. I'll contact the conference organizers and get them to sort things out. Thanks everyone for your help. BrotherDragon (10117)
639422 2008-02-12 21:21:00 I'm experiencing the same problems, did you attend to the echo hawaii course?

The sumatrapdf doesn't solve the problem neither.

I'm from denmark explaining my poor english
jordidahl (13392)
639423 2008-02-15 21:03:00 I'm experiencing the same problems, did you attend to the echo hawaii course?

The sumatrapdf doesn't solve the problem neither.

I'm from denmark explaining my poor english

Yes I did. I've tried to email the organizers at echocme@mayo.edu but have received now response. Have you had any luck?
BrotherDragon (10117)
639424 2008-02-15 22:51:00 Are these PDFs that don't open for you available online (www.google.com)? sal (67)
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