Forum Home
Press F1
 
Thread ID: 87178 2008-02-11 09:06:00 R500 Blue Screen Saving .doc to server 2003 mako (5519) Press F1
Post ID Timestamp Content User
639450 2008-02-11 09:06:00 New toshiba Portege r500 Solid State Drive

blue screen on saving office word .doc to Roaming profile H:| Server 2003
Client :downgrade XP Pro SP2 Microsoft Office 2003 SP3

on Restart

says recovererd from serious error

open word Auto recover of Word Docs of previous 4 Crashes available
test saving new .doc to Local desktop OK
test saving new .doc to H:| Server 2003 Blue Screen Crash

Run Scandisk; Detected & fixed inconsistincies
Run Detect & Repair of Word

test saving new .doc to H:| Server 2003 Blue Screen Crash


Any idea where to look
mako (5519)
639451 2008-02-11 20:16:00 Whats H:? A local partition?
Whats the BSOD error?
pctek (84)
639452 2008-02-11 20:39:00 H:/ is Home Directory on server for this clients Roaming profile

info from Event viewer

PRODUCT: Windows Operating System
ID 1003
SOURCE:system error
VERSION: 5.2
SYMBOLIC NAME:ER_KRNLCRASH_LOG

Matching Event

PRODUCT: Windows Operating System
ID 1001
SOURCE: Winlogin
VERSION: 5.0
SYMBOLIC NAME:EVENT_AUTOCHK_DATA
mako (5519)
639453 2008-02-11 20:40:00 H:/ is Home Directory on server for this clients Roaming profile

Blue Screen = BSOD

I think she's asking WHAT's the BSOD (stop) error say, she knows what BSOD means.
Speedy Gonzales (78)
639454 2008-02-11 20:50:00 Blue Screen = BSOD

:lol:

All those numbers...they will look like this (www.popamericana.com).

(Kinda).
wratterus (105)
639455 2008-02-11 21:10:00 Memory or Hardware drivers for BSOD, downgraded to XP, do you have the correct drivers?

As a start, I would check the network card drivers as the crash happens when you save across the network!
SolMiester (139)
639456 2008-02-11 21:19:00 factory spec xp drivers
from toshiba
mako (5519)
639457 2008-02-11 21:34:00 i need to recreate error to get the BSOD numbers
wont be till later is in use at the moment
mako (5519)
639458 2008-02-11 21:35:00 factory spec xp drivers
from toshiba

Chipset as well as NIC?, no message re: drivers on install?
SolMiester (139)
639459 2008-02-11 21:42:00 Are you using wired or wireless NIC, there are 2 different chips and 2 different drivers versions for the wireless SolMiester (139)
1 2 3