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Thread ID: 87239 2008-02-14 01:35:00 MS Office Compatibility Pack Pato (2463) Press F1
Post ID Timestamp Content User
640107 2008-02-16 21:30:00 If you installed it using your logon, have you tried reinstalling the pack (without uninstalling first) in her logon with Firefox and Office closed (and you logged out)?

If you haven't already you could also try uninstalling the compatibility pack through add/remove programs, restarting the machine, logging into her logon, and then reinstalling (assuming she has admin rights. If not, log into an administrator account and install it from there, ensuring no other account is logged on). I'm about out of ideas after that however!
wiselark (12849)
640108 2008-02-17 02:13:00 If you installed it using your logon, have you tried reinstalling the pack (without uninstalling first) in her logon with Firefox and Office closed (and you logged out)?

If you haven't already you could also try uninstalling the compatibility pack through add/remove programs, restarting the machine, logging into her logon, and then reinstalling (assuming she has admin rights. If not, log into an administrator account and install it from there, ensuring no other account is logged on). I'm about out of ideas after that however!
Thanks for all your help but it has beaten me. I give up LOL.
Pato (2463)
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