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| Thread ID: 54365 | 2005-02-10 06:43:00 | xtra billing. | Cicero (40) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 323560 | 2005-02-10 09:47:00 | From Xtra "An Xtra email account costs $2.81 per month (incl GST). If you want to use this account to access the Internet via Xtra's network, you will also be charged an additional $2.50 per hour (incl GST)" So even though Xtra only allow you to access their mail servers through XtraMail or the Xtra network, you only get charged the hourly rate if you are using YOUR logon to dial onto the net. That's why I asked if it was possible the computer was left with your connection as the default dialup. |
PaulD (232) | ||
| 323561 | 2005-02-10 09:48:00 | Can we try being a bit clearer. When using other peoples computers, were you using their dial up connection? Or dialing up using your details? | ninja (1671) | ||
| 323562 | 2005-02-10 09:55:00 | From Xtra "An Xtra email account costs $2.81 per month (incl GST). If you want to use this account to access the Internet via Xtra's network, you will also be charged an additional $2.50 per hour (incl GST)" So even though Xtra only allow you to access their mail servers through XtraMail or the Xtra network, you only get charged the hourly rate if you are using YOUR logon to dial onto the net. That's why I asked if it was possible the computer was left with your connection as the default dialup. Not quite sure what you mean,the only access I had was via web mail and only had the $2.80 a/c. |
Cicero (40) | ||
| 323563 | 2005-02-10 09:58:00 | Can we try being a bit clearer. When using other peoples computers, were you using their dial up connection? Or dialing up using your details? I used their dial up connection and from there went to xtra webmail. |
Cicero (40) | ||
| 323564 | 2005-02-10 10:15:00 | I used their dial up connection and from there went to xtra webmail. Then it would seem you are being diddled. |
Murray P (44) | ||
| 323565 | 2005-02-10 10:27:00 | Then it would seem you are being diddled. The puzzling thing for me is there has been no mention of the times I had accessed the email a/c other than from the 9th till the 20th. Anyway thank you all,The telecom woman has asked Helen if public hanging,drawing and quartering could be introduced in this case,she has acquiesced,so no need to guess what I look like,will see you at the gallows. |
Cicero (40) | ||
| 323566 | 2005-02-10 10:57:00 | I used their dial up connection and from there went to xtra webmail.Can you not go there: selfservice.xtra.co.nz This should give you a detailed breakdown of the purported usage. Including call times and sessions etc. I'm get the feeling you're miscommunicating this. What is listed as the actual description for the $300 odd charge? |
ninja (1671) | ||
| 323567 | 2005-02-10 12:15:00 | Can you not go there: selfservice.xtra.co.nz This should give you a detailed breakdown of the purported usage. Including call times and sessions etc. I'm get the feeling you're miscommunicating this. What is listed as the actual description for the $300 odd charge? Additional on line services....$347.16 The girl definitely told me it was for email access only,now I see it was indeed for internet. |
Cicero (40) | ||
| 323568 | 2005-02-10 12:26:00 | If you logged on to the internet using your Xtra login and password in the dial-up box, on someone elses computer, and never disconnected then the entire remainder of that session would be to your cost. Or, if you logged onto the internet using your Xtra login and password in the dial-up box on someone elses computer, and never reset the login (and had the "remember this password" box ticked) then every time they logged in after that it could have been using your cached login details to the internet, at your cost. The only place you should have put your login and password into it is on the Xtramail webpage, after you had accessed the internet using their login and password. Then there would have been no extra hourly charge at all. |
godfather (25) | ||
| 323569 | 2005-02-10 20:58:00 | The only place you should have put your login and password into it is on the Xtramail webpage, after you had accessed the internet using their login and password. Then there would have been no extra hourly charge at all. I used their dial up connection and from there went to xtra webmail. From Thomas' description of how he connected via their dialup and used webmail (using a browser), I took it that that is exactly how it happened. Would not the session end, even if he downloaded emails, once the browser was closed or soon thereafter? Could a saved form information or password manager (as per FF's) have logged him on at a later date via a different user? Would this make any difference if using webmail and not the email service? I don't think so. Goddie, too warm in your bedroom last night was it? |
Murray P (44) | ||
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