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Thread ID: 87470 2008-02-22 10:45:00 Nero 7 help!! jonkimnicko (10061) Press F1
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642698 2008-02-22 10:45:00 i got this problem on my notebook..(vista home basic)

my friend installed the nero 7. but unfortunately i was interrupted by vista (of course, compatability problems)..so nero 7 said that there were no changes on my pc but after a restart i got this nero scout running and i cant delete the nero folder on program filesof the pc..what should i do? can you please elaborate the steps and enumerate registry changes made by nero? thanks..
jonkimnicko (10061)
642699 2008-02-22 17:25:00 Uninstall it, or use The clean tool (ftp://ftp6.nero.com/tools/General-CleanTool.zip)

Which is here (www.nero.com)

Youre not meant to delete its folder, (or any programs folder, without uninstalling it first).

Thats why its got an uninstall option in add/remove programs. Or whatever Vista uses
Speedy Gonzales (78)
642700 2008-02-22 17:41:00 Nero 7 SHOULD work with Vista.

It depends on what version of Nero you installed

I think you have to have 7.5 something (or it could be 7.8) for Nero to be compatible.
Speedy Gonzales (78)
642701 2008-02-22 20:40:00 I have Nero 7 running sweet on Vista Home Premium. Scouse (83)
642702 2008-02-23 01:09:00 Earlier Nero 7 has compatability issues with Vista but the later versions have addressed and remedied the problems. PENTIUM (426)
642703 2008-02-24 14:46:00 Nero 7 SHOULD work with Vista.

It depends on what version of Nero you installed

I think you have to have 7.5 something (or it could be 7.8) for Nero to be compatible.

ok...nero did install but it was not complete..it was terminated by vista while it was installing, it made changes o my registry ang made folders for nero (which i cant delete manually)..also, nero scout is always on..lol(even without the files in the nero folder)..wait, ill install the cleaner and post the results..
jonkimnicko (10061)
642704 2008-02-25 02:43:00 here are the results:

got the cleaner running but it wont remove the nero scout..lol..
jonkimnicko (10061)
642705 2008-02-25 02:54:00 Nero scout is installed by Nero, if Nero has been installed now, click on the arrow / search window thing on the taskbar.

And go to options. Then disable Scout in the window that comes up.

It'll remove it from the taskbar and My computer / whatever Vista uses

Did you use the clean tool?
Speedy Gonzales (78)
642706 2008-02-26 13:24:00 Nero scout is installed by Nero, if Nero has been installed now, click on the arrow / search window thing on the taskbar.

And go to options. Then disable Scout in the window that comes up.

It'll remove it from the taskbar and My computer / whatever Vista uses

Did you use the clean tool?

ok...nero scout doesnt appear on vista taskbar..it only appears in my computer..it has no icon..it is only a folder..and i used the cleaner 3 times..i clicked the location "program files>nero>nero 7" but it wont remove the scout..maybe its in the registry because there are only 3 files left in the nero 7 folder...all shared dlls so i cant delete them...

so what should i do now? reformat?
jonkimnicko (10061)
642707 2008-02-26 20:01:00 I dont know then. Since I dont use Vista I dont know where Scout is.

Right mouse on it in my computer and see if its got options.

If it has disable it there.

What cleaner are you talking about?? ccleaner? You dont point it to a folder
and delete the files. You'll screw the program up.
Speedy Gonzales (78)
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