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| Thread ID: 87687 | 2008-03-01 00:44:00 | Xtra broadband usage meter not working | bellbird (6169) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 645170 | 2008-03-01 00:44:00 | I chkd my usage via the Xtra website and found that no usage has been recorded since 19 Feb. My billing cycle ends tomorow and I want to watch some bike racing live timing today, hence the reason for chking if I was close to exceeding my 3GB plan. Forty minutes of circular discussions with two Xtra customer service people resolved nothing. Surprise surprise! Was told to ring if it appeared that I had been put on to dial up speed and they would return it to broadband, not very helpful if it happens in the middle of watching live timing. Is there a way I can check for myself within the computer system if I am on dial up speed. thanks | bellbird (6169) | ||
| 645171 | 2008-03-01 00:50:00 | Go here (www.nzdsl.co.nz) to test your online speed. | feersumendjinn (64) | ||
| 645172 | 2008-03-01 00:56:00 | I suggest a usage meter that is hosted on your desktop and any other computers that you may have. Theres a great one in my signature below. | beeswax34 (63) | ||
| 645173 | 2008-03-01 01:01:00 | Thanks. Test showed 2835kbps download and 113kbps upload. Next Q. If that is broadband speed, what would it be showing if it was dialup. | bellbird (6169) | ||
| 645174 | 2008-03-01 01:12:00 | 64kbps down | bevy121 (117) | ||
| 645175 | 2008-03-01 01:14:00 | Well that sure as hell isn't half decent broadband, but it isn't dialup. You'd be lucky to finish that test within 20 mins on dial up, and I imagine it would be >100kpbs on dialup? | --Wolf-- (128) | ||
| 645176 | 2008-03-01 01:19:00 | Thanks and I'll check out the meter you've suggested Beeswax. | bellbird (6169) | ||
| 645177 | 2008-03-01 02:01:00 | I chkd my usage via the Xtra website and found that no usage has been recorded since 19 Feb. My billing cycle ends tomorow and I want to watch some bike racing live timing today, hence the reason for chking if I was close to exceeding my 3GB plan. Forty minutes of circular discussions with two Xtra customer service people resolved nothing. Surprise surprise! Was told to ring if it appeared that I had been put on to dial up speed and they would return it to broadband, not very helpful if it happens in the middle of watching live timing. Is there a way I can check for myself within the computer system if I am on dial up speed. thanks I think they may have stopped the usage tracking and someone i know who is on xtra dialup (limited to ~20hrs/month) rang them asking why the usage had not changed since the beginning of the month, and they said they had stopped the dailup usage tracking. I don't know whether is applies to broadband users though. |
spaceman8815 (4112) | ||
| 645178 | 2008-03-01 02:56:00 | Well that sure as hell isn't half decent broadband, but it isn't dialup. You'd be lucky to finish that test within 20 mins on dial up, and I imagine it would be >100kpbs on dialup? What on earth are you talking about? 1. 2835kbps download is certainly "half decent broadband". Just because you get much faster speeds (according to all your posts on it), the near 3 megabit speed is the most a lot of users could hope for. 2. That speed test takes 29 seconds down and 12 seconds up to complete at 64kbps (dialup speed) - I've just tested it Last Result: Download Speed: 64 kbps (8 KB/sec transfer rate) Upload Speed: 63 kbps (7.9 KB/sec transfer rate) 3.You "imagine it would be >100kpbs on dialup" No - dialup is 64kbps |
bevy121 (117) | ||
| 645179 | 2008-03-01 10:22:00 | No - dialup is 64kbps No, dialup is 56kpbs. |
beeswax34 (63) | ||
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