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Thread ID: 88075 2008-03-14 07:35:00 HP Laptop - XP - Virus infected justinsg (11165) Press F1
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649386 2008-03-14 07:35:00 Hi there,

I have a HP Compaq 6170b Laptop running Windows XP Professional. It has somehow become infected by a virus of some kind (it may be malware or something).

I have run AVG/Symantec/Spybot scans, picking up and quarantining a few minor ones but there seems to be a larger one in there blocking lots of things happening.

The Symptoms are:
- Slow startup (after user logon - non network).
- Windows Explorer (the process) fails to start up 90% of the time
- Internet Explorer seems to have some bug (currently switched to Firefox)
- Symantec has since disabled or crashed because it won't run a simple scan!
- Generally slow computing

Can anyone help on this?

If all methods of removal fail, I am prepared to reset my computer to it's factory status using "HP Backup and Restore" on a separate partition.
If this turns out to be the case, can someone please tell me how to backup all my windows settings (Control Panel etc.) rather than writing them all down!


Thanks (in advance)
Justinsg
justinsg (11165)
649387 2008-03-14 07:44:00 Post a Hijack this log, download using the link in Speedy's signature put it in it's own folder first, do a scan then save and post the log here for someone to analyze. gary67 (56)
649388 2008-03-14 07:45:00 Get Trojan remover (www.simplysup.co.uk) <-- direct link, install it, update it then click on scan.

Then select all options under utilities. This may restore things, so at least you can do something

If it wont install in normal windows, install it in safe mode.

And get hijackthis in my sig, if u can. Put it in its own folder, run it.

Then click on scan the system and save the log. Copy and paste the log here

If you go back to the factory settings, it resets everything. There's no point in giving you any settings
Speedy Gonzales (78)
649389 2008-03-14 07:51:00 First remove Nortons - remove it Via add/remove programs, then run the Norton Removal Tool (service1.symantec.com). If it wont come out Via Add/remove first simply use the removal tool to rip it out.

Next run spyware Doctor from my sig, run the full system scan, also download and run Super Antispyware (www.superantispyware.com/). Down load Nod32 (http:) - have a look at This Posting number 12 (pressf1.pcworld.co.nz) for instructions on how to set Nod to scan better.


NOted speedy has also posted so between those programs should clean the Laptop.


Symantec has since disabled or crashed because it won't run a simple scan That alone will be more problems than its worth - Nortons is causing trouble.
wainuitech (129)
649390 2008-03-14 08:03:00 Sorry can't easily download 'Trojan Remover' on dialup (1 byte/sec)
But, here's a log from HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:59:55 p.m., on 14/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\neville\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 192.168.1.10:8080
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC.dll,RegisterM odule
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [BM499f8fde] Rundll32.exe "C:\WINDOWS\system32\tohiabcl.dll",s
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: PIMphony.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = spbl.co.nz
O17 - HKLM\Software\..\Telephony: DomainName = spbl.co.nz
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = spbl.co.nz
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = spbl.co.nz
O20 - AppInit_DLLs: APSHook.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 10659 bytes
justinsg (11165)
649391 2008-03-14 08:08:00 That logs actually reasonably good - A few minor problems which hopefully speedy can point you in the right direction ( he's better at those) but remove Nortons - and you'll see an instant speed increase see post 4 above for removal tool.

Then repost a new Hijack log.

PS: what are the system spec's of the laptop - RAM / CPU
wainuitech (129)
649392 2008-03-14 08:15:00 GRRRRR! It just froze (completely) while installing NOD32.
Looks OK after force restart (explorer.exe still not auto starting)

RAM: 1GB (phys) 1GB (virt)
CPU: 2.2 GHz


-----------
EDIT
-----------

Actually, it won't log on properly - Booting in safe mode logging on as admin...
justinsg (11165)
649393 2008-03-14 08:18:00 You dont need 2 AV programs, uninstall AVG / and or Nortons and get NOD32 or Avast Home.

Put hijackthis in its own folder first then run it again then tick these entries. Then tick fix checked

Close browser/s

These are safe, but dont have to be in startup

Yup It doesnt look like you've got anything nasty

O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe

O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

This looks suss, I dont know what this is

O4 - HKLM\..\Run: Rundll32.exe "C:\WINDOWS\system32\tohiabcl.dll",s

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

[B]Tick this or disable it in Spybot

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: PIMphony.lnk = ?

O4 - Global Startup: Bluetooth.lnk = ?

Uninstall all versions of Java, yours is out of date. Update is in my sig.

Then reboot
Speedy Gonzales (78)
649394 2008-03-14 08:39:00 Have fixed the entry on the DLL . Will update Java and remove unneccessary startup memory-hoggers when I have the time and safe environment!

PIMPhony is a VOip type application installed by me . Bluetooth . lnk is probably an obsolete link left behind in some configuration wizard .

This scan was done on an admin account in Safe Mode because normal doesn't work at the moment .

Logfile of Trend Micro HijackThis v2 . 0 . 2
Scan saved at 9:30:01 p . m . , on 14/03/2008
Platform: Windows XP SP2 (WinNT 5 . 01 . 2600)
MSIE: Internet Explorer v7 . 00 (7 . 00 . 6000 . 16512)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss . exe
C:\WINDOWS\system32\winlogon . exe
C:\WINDOWS\system32\services . exe
C:\WINDOWS\system32\lsass . exe
C:\WINDOWS\system32\svchost . exe
C:\WINDOWS\system32\svchost . exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost . exe
C:\WINDOWS\Explorer . EXE
C:\Program Files\HijackThis\HijackThis . exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www . hp . com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = . microsoft . com/fwlink/?LinkId=69157" target="_blank">go . microsoft . com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = . microsoft . com/fwlink/?LinkId=54896" target="_blank">go . microsoft . com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = . microsoft . com/fwlink/?LinkId=54896" target="_blank">go . microsoft . com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = . microsoft . com/fwlink/?LinkId=69157" target="_blank">go . microsoft . com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = . microsoft . com/fwlink/?LinkId=74005" target="_blank">go . microsoft . com
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2 . dll
O4 - HKLM\ . . \Run: [MsmqIntCert] regsvr32 /s mqrt . dll
O4 - HKLM\ . . \Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp . exe
O4 - HKLM\ . . \Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4 . exe /tray
O4 - HKLM\ . . \Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty . exe"
O4 - HKLM\ . . \Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR . EXE /Start
O4 - HKLM\ . . \Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh . exe
O4 - HKLM\ . . \Run: [IgfxTray] C:\WINDOWS\system32\igfxtray . exe
O4 - HKLM\ . . \Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd . exe
O4 - HKLM\ . . \Run: [Persistence] C:\WINDOWS\system32\igfxpers . exe
O4 - HKLM\ . . \Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain . exe
O4 - HKLM\ . . \Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1 . 6 . 0_03\bin\jusched . exe"
O4 - HKLM\ . . \Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl . exe /Start
O4 - HKLM\ . . \Run: [CognizanceTS] rundll32 . exe C:\PROGRA~1\HEWLET~1\IAM\Bin\ASTSVCC . dll,RegisterM odule
O4 - HKLM\ . . \Run: [Recguard] C:\WINDOWS\Sminst\Recguard . exe
O4 - HKLM\ . . \Run: [Reminder] C:\WINDOWS\Creator\Remind_XP . exe
O4 - HKLM\ . . \Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler . exe
O4 - HKLM\ . . \Run: [HP Software Update] c:\Program Files\Hp\HP Software Update\HPWuSchd2 . exe
O4 - HKLM\ . . \Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset . exe
O4 - HKLM\ . . \Run: [IMJPMIG8 . 1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG . EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\ . . \Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP . EXE /SYNC
O4 - HKLM\ . . \Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP . EXE /IMEName
O4 - HKLM\ . . \Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt . exe
O4 - HKLM\ . . \Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp . exe"
O4 - HKLM\ . . \Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray . exe
O4 - HKLM\ . . \Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1 . EXE -startup
O4 - HKLM\ . . \Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent . exe
O4 - HKLM\ . . \Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8 . 0\Reader\Reader_sl . exe"
O4 - HKLM\ . . \Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM . exe" -scheduler
O4 - HKLM\ . . \Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc . exe /STARTUP
O4 - HKLM\ . . \Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst . exe /SYNC
O4 - HKLM\ . . \Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui . exe" /hide /waitservice
O4 - HKCU\ . . \Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel . exe -hidden
O4 - HKCU\ . . \Run: [ctfmon . exe] C:\WINDOWS\system32\ctfmon . exe
O4 - HKUS\S-1-5-20\ . . \Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw . exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\ . . \Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw . exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\ . . \RunOnce: [RunNarrator] Narrator . exe (User 'SYSTEM')
O4 - HKUS\ . DEFAULT\ . . \Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw . exe /RUNONCE (User 'Default user')
O4 - HKUS\ . DEFAULT\ . . \RunOnce: [RunNarrator] Narrator . exe (User 'Default user')
O4 - Global Startup: Bluetooth . lnk = ?
O8 - Extra context menu item: Send to &Bluetooth Device . . . - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx . htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1 . 6 . 0_03\bin\ssv . dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1 . 6 . 0_03\bin\ssv . dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR . DLL
O9 - Extra button: @btrez . dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie . htm
O9 - Extra 'Tools' menuitem: @btrez . dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie . htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper . dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper . dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag . exe
O9 - Extra 'Tools' menuitem: @xpsp3res . dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag . exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs . exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs . exe
O14 - IERESET . INF: START_PAGE_URL=http://www . hp . com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = [filtered] . co . nz
O17 - HKLM\Software\ . . \Telephony: DomainName = spbl . co . nz
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = [filtered] . co . nz
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = [filtered] . co . nz
O20 - AppInit_DLLs: APSHook . dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc . exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s . r . o . - C:\PROGRA~1\Grisoft\AVG7\avgamsvr . exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s . r . o . - C:\PROGRA~1\Grisoft\AVG7\avgupsvc . exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation . - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins . exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr . exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr . exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch . exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv . exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn . exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService . exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L . P . - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex . exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT . exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr . exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc . exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1 . EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel . exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc . exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9 . 0\SharedCOM\RoxMediaDB9 . exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam . exe
O23 - Service: ServiceLayer - Nokia . - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer . exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc . exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc . exe
O23 - Service: stllssvr - MicroVision Development, Inc . - c:\Program Files\Common Files\SureThing Shared\stllssvr . exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan . exe

--
End of file - 9415 bytes
justinsg (11165)
649395 2008-03-14 09:15:00 Assuming you have taken out AVG AND Norton Via above instructions rerun HJT and tick/remove these: NORTONS and AVG must be removed as speedy said only ONE AV - Keep Nod32.

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe


Get Ccleaner _ in my sig, install it and run it.

Was the Norton Removal tool Run ??


You also need to remove the other items on start up that speedy suggested --- Hows it running Now ??
wainuitech (129)
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