Forum Home
Press F1
 
Thread ID: 142695 2016-08-22 04:55:00 Computer won’t retain Date and Time. B.M. (505) Press F1
Post ID Timestamp Content User
1424754 2016-08-22 04:55:00 Further to the never ending saga of the deceased mates computers, I have the following problem. :crying

It won’t retain the Date and Time after it has been shut down and restarted.

I’ve changed the CMOS battery twice, confirmed both batteries were good (3.2v).

I’ve reset everything using the Jumper.

I’ve set the Date and Time from the Boot Screen CMOS Setup and Windows.

Whilst powered up and running it keeps perfect time but close it down and restart it and it reverts to 1st Jan 2006, the date of manufacture I suspect.

Anyway, the Motherboard is a MSI AMERTHEST-M Socket 939 and the BIOS a Phoenix Ver 3.47.

Google has a number of people who have experienced the same problem but the suggested fixes are what I’ve already covered and didn’t work in my case.

Personally, I’m starting to think Motherboard, but all suggestions appreciated. :thanks
B.M. (505)
1424755 2016-08-22 05:15:00 Update the BIOS on it if its not up to date. Altho there may not be one.

Looks like it's an HP system (AmethystM-GL6E) . But it's got an MSI mobo in it
Speedy Gonzales (78)
1424756 2016-08-22 08:25:00 Update the BIOS on it if its not up to date. Altho there may not be one.

Looks like it's an HP system (AmethystM-GL6E) . But it's got an MSI mobo in it

Yep, it seems like it was a Motherboard that was made for HP when they took over Compaq.

It's in a Compaq Computer.

Can't find any update for the BIOS, 3.47 seems the latest, maybe the only?
B.M. (505)
1424757 2016-08-22 09:41:00 The way I deal with this problem is to get a free program which updates the computer to the correct time off the internet each time you boot it up, works really well, my daughter has been using a laptop I did this with for about a year now with no problems.

If you decide to go this way I will have to get the name of the program off her as I can't remember the name at the moment, may take a day or two if you want to solve the problem this way.
zqwerty (97)
1424758 2016-08-22 09:56:00 Thanks Zwerty, might have to go that way.

I read another answer where they solved the problem by not turning the Computer off for four days.

How that would work eludes me. :confused:
B.M. (505)
1424759 2016-08-22 10:23:00 Just because the battery is OK with all the right reading doesn't mean that's still not the problem. Had a old XP PC years ago, similar events, in the end it was the contacts in the Battery Holder not making contact fully, cleaned them all, bent the small contacts slightly that put pressure / contact on the battery, and it fixed the problem. Simple language the battery was to lose even though it snapped into position

It could also simply be the motherboard has a problem and telling you its about to fail.
wainuitech (129)
1424760 2016-08-23 00:11:00 It could also simply be the motherboard has a problem and telling you its about to fail.

a socket 939 board is now VERY old . I'd say its on its last legs .
looking for an easy fix is really just clutching at straws when it starts to do this with a new cmos batt.
1101 (13337)
1