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| Thread ID: 88192 | 2008-03-18 10:22:00 | So like, my computer is stuffed | Wardog (6821) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 650504 | 2008-03-18 10:22:00 | I was just posting on a forum, and the computer just started stuffing up. Firstly, firefox wouldn't work, every button in the browser wouldn't do its required function, for example, entering a URL in the bar then pressing the green arrow/enter wouldn't do anything, bookmarks wouldn't go where required, it's just like I clicked away from it. So I restarted and the problem was still there. I had a go at using firefox safe mode, that didn't work, all that accomplished was loosing all my bookmarks and saved passwords. I then tried doing a virus scan, nothing out of the ordinary. I restarted and went into safe mode, and tried uninstalling stuff, and that wouldn't work, can't access the uninstall manager or something while in safe mode. So then I booted normally, and still wouldn't work, so I tried to advise friends via MSN and IRC, and it wouldn't connect, so it seems my network connections are also stuffed. I am on safe mode with networking enabled while posting this, this was the only way firefox and network connections would work. I have fixed the frozen taskbar at the bottom, but whenever I boot normally, and double click something, I get the little hourglass cursor by itself, the "not responding" cursor. Even opening a folder, or clicking Start. Need help, I am sick of going on the internet on safe mode. Please, quick. |
Wardog (6821) | ||
| 650505 | 2008-03-18 10:47:00 | You need to do a hijackthis scan and post the log back here so we can see whats happening. Try and run HJT in normal bootup if it's possible Can you get task manager? ctrl alt delete If you can - see if there's anything using lots of cpu if there is, click on it to highlight and "end task" see if you can open a folder or something then |
bevy121 (117) | ||
| 650506 | 2008-03-18 10:56:00 | Have you tried "Last Known Good Configuration" F8 when booting. Or System restore, if you have it on to go back a few days |
bevy121 (117) | ||
| 650507 | 2008-03-19 02:54:00 | I'll have to download hijackthis, can I install it and stuff while in Safe Mode? I'll try the last known good configuration and see if that helps... No, I do not have system restore on as far as I know. EDIT: Well, the screen resolution is too big, and I can't move the ToS window of hijackthis down far enough to click "accept", and changing the resolution through properties won't apply the changes I select. Time to try option two. |
Wardog (6821) | ||
| 650508 | 2008-03-19 03:13:00 | I got it open, here's the error log; Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:11:36 PM, on 3/19/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Internet Download Manager\IDMan.exe C:\Program Files\Internet Download Manager\IEMonitor.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Mozilla Firefox\firefox.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.daemon-search.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\ Yahoo! \Companion\Installs\cpn\yt.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: & Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\ Yahoo! \Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\ Yahoo! \Common\yiesrvc.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\ Yahoo! \Companion\Installs\cpn\yt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [Intranet] sysmgr.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT" O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [BootWarn] C:\Program Files\Norton Internet Security\Norton AntiVirus\BootWarn.exe /a O4 - HKLM\..\RunServices: [Intranet] sysmgr.exe O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: FastStone Capture.lnk = C:\Program Files\FastStone Capture\FSCapture.exe O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\ Yahoo! \Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\prxernsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\ Yahoo! \Common\Yinsthelper.dll O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - messenger.zone.msn.com O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 8161 bytes |
Wardog (6821) | ||
| 650509 | 2008-03-19 03:26:00 | Speedy will give you a more comprehensive to-do list than I can, but you seem to have Norton Internet Security AND NOD32 running - download the Norton Removal Tools from here, and run it: service1.symantec.com I'd also suggest you download the Spyware Doctor from: www.download.com Install this, and if necessary, run it in safe mode. Re-post an HJT log, and we'll go from there. |
nofam (9009) | ||
| 650510 | 2008-03-19 03:29:00 | Run HJT again tick these then tick fix checked Close browser/s Might pay to disable system restore O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - no file) O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k This looks suss, this belongs to a trojan (www.sophos.com) O4 - HKLM\..\Run: [Intranet] sysmgr.exe O4 - HKLM\..\RunServices: [Intranet] sysmgr.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\prxernsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll Uninstall all versions of Java, yours is out of date. Update is in my sig. Uninstall NOD32 or Nortons, you dont need both After you tick the above, reboot, then get trojan remover in my sig install it update then click on scan. Then select all options under utilities Get this as well <-- direct link (cexx.org) Run it after you reboot. |
Speedy Gonzales (78) | ||
| 650511 | 2008-03-19 03:58:00 | Yep, I ran trojanremover, and there are no option to select under "utilities", just things that reset other things, and no malicious things were found. Also, LSPFix didn't do much ... here's another log; Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:57:33 PM, on 3/19/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Internet Download Manager\IDMan.exe C:\Program Files\Internet Download Manager\IEMonitor.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Joshua\Application Data\Simply Super Software\Trojan Remover\ome2.exe C:\Documents and Settings\Joshua\Application Data\Simply Super Software\Trojan Remover\ome2.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.daemon-search.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\ Yahoo! \Companion\Installs\cpn\yt.dll O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: & Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\ Yahoo! \Companion\Installs\cpn\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\ Yahoo! \Common\yiesrvc.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\ Yahoo! \Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice O4 - HKLM\..\Run: [BootWarn] C:\Program Files\Norton Internet Security\Norton AntiVirus\BootWarn.exe /a O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\RunOnce: [] C:\Program Files\Mozilla Firefox\firefox.exe www.symantec.com O4 - Startup: FastStone Capture.lnk = C:\Program Files\FastStone Capture\FSCapture.exe O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\ Yahoo! \Common\yiesrvc.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\prxernsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\prxerdrv.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\ Yahoo! \Common\Yinsthelper.dll O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - messenger.zone.msn.com O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe -- End of file - 6055 bytes |
Wardog (6821) | ||
| 650512 | 2008-03-19 04:05:00 | Boot into normal windows, now, and uninstall / get rid of Nortons or NOD32 And uninstall Java (all versions) then update it, link is in my sig You dont need Spyware Doctor Things should be working now, or better than they were? Yup, it just resets settings under the utilities menu, in trojan remover. |
Speedy Gonzales (78) | ||
| 650513 | 2008-03-19 04:13:00 | Sweet, things are much better. I can even click Start now without it freezing! Also, opening Firefox/other stuff works now and doesn't give me the single hourglass cursor. Yep, Norton's gone, and I've updated java. Anything else I need to do? |
Wardog (6821) | ||
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