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| Thread ID: 57666 | 2005-05-09 06:34:00 | Be careful with Dell delivery !! | hotkiwi (6379) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 353530 | 2005-05-13 09:57:00 | Ggod on ya, Hotkiwi ! Keep us posted, and don't be shy about meeting the subcontractor face to face if necessary. BTW, if they are the rural delivery postie, they will have the local postmaster to answer to. ;) |
Strommer (42) | ||
| 353531 | 2005-05-13 23:46:00 | My wife and I discussed your situation this morning. Usuully she would not take an interest in PF1 items. ;) We feel, if you have no luck with the subcontractor / rural delivery person, that it is time for you to go to the police and file a charge of theft, or at least alert them to what has happened. Get the name of the police person you spoke with, and inform both Dell and PBT head office what you have done, and that you will go to a lawyer on Monday. Lawyers will not charge anything for an initial 20 minute discussion. It have been waiting a month. Want action? Do the above, and you will see Dell and PBT act real fast!! It costs you nothing except time. |
Strommer (42) | ||
| 353532 | 2005-05-16 00:44:00 | :annoyed: Well, two weeks later now and a little further in the investiations, costin me at least an hour every day, including the weekends. Dell is not interested, all the calls to them render a promise to be called back by their management: it never happened. They don't bother once the money is in. Makes you think of their aftersale service too........ Now, indeed PBT couriers is the delivery agent, but they handed on May 3 the package to a courier called CONSTANT (mark that name). They did this because they had the feeling that Coatesville was extremely rural (it is right on Aucklands outskirts in fact). Now CONSTANT is very hard to contact in their hands the computer went astray from the 3rd of May till ???????? I now have to wait until PBT gets in contact with this strange CONSTANT couriers. They probably have that name because they CONSTANTLY loose their freight...... If no news by the end of the day, I will visit these guys in South Auckland. Cheers :badpc: |
hotkiwi (6379) | ||
| 353533 | 2005-05-16 01:29:00 | South Auckland... take a baseball bat. | vapo (5203) | ||
| 353534 | 2005-05-16 01:40:00 | PBT Couriers??? I think they are based over in Otahuhu. By the abbatoirs. I remember going past them on Saturday. Grab the 471/472 bus to town from Otahuhu, Manukau City.... it should go past them |
bob_doe_nz (92) | ||
| 353535 | 2005-05-16 02:59:00 | They are in Bell Ave - Westfield (off Great South Road) | MartynC (5610) | ||
| 353536 | 2005-05-16 03:22:00 | Its getting better all the time! PBT couriers gave it to Constant couriers on May 3rd, because Coatesville on the brink of Auckland was too rural. Now they apologise for that because they say they could have delivered in Coatesville, since it is still seen as rural. So I phoned Constant Couriers in South Auckland and they say they do not do rural (!!!!). So they handed it again to yet another courier, but they are not sure who, because they work with many subcontracted rural couriers. Isn't it great: 3 couriers just in Enzed and the package is still at an unknown place. In the meantime Dell never asked me how it is going, nor do I have any information how their 'investigation' is going............................... For Christ sake, what can I do about this, should I indeed involve the police as suggested above?? I told them that I would have to charge someone with a heavy loss of income charge...... |
hotkiwi (6379) | ||
| 353537 | 2005-05-16 03:43:00 | The don't know who they passed the parcel to? :@@: I love this modern efficient world we live in . It used to be you took a parcel to the Post Office, and it would get delivered a few days later . ;) |
Graham L (2) | ||
| 353538 | 2005-05-16 03:52:00 | is it just me or are couriers getting worse ?? i've just had some gear sent up. they normaly just drop it off at the post office and the rural deilivery drops it off with the mail. now its "the gear is to big to fit". yeah right ! <need more tui> mmmmm....i already have one supplier who refuses to send anything to rural adresses. i also notice very few couries have base in town, they meet the dileivery trucks on the side of the road. and if your gear dosn't fit into there van ?? i wonder how many times around the country side the gear goes before the local couries get to pick it up. |
tweak'e (69) | ||
| 353539 | 2005-05-16 04:22:00 | i also notice very few couries have base in town, they meet the dileivery trucks on the side of the road . and if your gear dosn't fit into there van ?? i wonder how many times around the country side the gear goes before the local couries get to pick it up . They accept a job then decide later they don't like it . Whatever their TOC says, acceptance would be considered a contract, I guess no one has bothered to sue them for breach or non-performance . It would also appear they are trading under false pretences, again they accept a job then do not have the tools to carry it out, nor do they make any effort to acquire the right tools . To add insult to injury, they also lack willingness to provide service . Looks like there are plenty of openings for enterprising startups in the trade delivery area, or is it the numbsculls sending the gear not not considering what they are sending and therefore not using the appropriate contractor? |
Murray P (44) | ||
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