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Thread ID: 88777	2008-04-09 00:17:00	OE goes weird	NZHawk (4093)	Press F1

Post ID	Timestamp	Content	User
657212	2008-04-09 00:17:00	Outlook Express create a new e-mail, send ---> does not go to Sent Item have rechecked the setting --> it is set under options to save a copy in Sent Items Removed all sent items: --> sent e-mail now will show in Sent Items! restored only 2008 sent item ---> won't save sent e-mail :( have compacted all folders removed all deleted items any suggestions? also noted when I deleted an e-mail from Sent Items it did not go to Deleted Items hmmm?	NZHawk (4093)
657213	2008-04-09 00:22:00	Sounds like maybe one or more of your OE database folders may have some issues... Make sure viewing of hidden files and folders is enabled. 1. Close all programs so that you are at your desktop. 2. Double-click on the My Computer icon. 3. Select the Tools menu and click Folder Options. 4. After the new window appears select the View tab. 5. Put a checkmark in the checkbox labeled Display the contents of system folders. 6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders. 7. Press the Apply button and then the OK button and shutdown My Computer. 8. Now your computer is configured to show all hidden files. Make sure OE is closed. Naviate to C:\Documents and Settings\yourusername\Local Settings\Application Data\Identities\some long file name\Microsoft\Outlook Express If there is more than one folder with a long file name, check in OE, under Tools>Options>Maintainence>Store Folder and look at the file name there. Copy the 'Outlook Express' folder to your desktop or somewhere easily accessible. Double check your database files are in there, then delete the contents of the C:\Documents and Settings\yourusername\Local Settings\Application Data\Identities\some long file name\Microsoft\Outlook Express folder. In that folder, delete any Outbox.dbx files. Open OE, it will re-create the basic database folders, go to File>Import>Messages>Outlook Express 6>Import Mail from an OE6 Store directory>OK>Browse to where the Outlook Express folder you copied out of application data is located, and select (don't open, just select) the folder. Click next. It will import all your folders again. Hopefully that will fix whats happening. Repeat the first process if you want to hide those files again.	wratterus (105)
657214	2008-04-09 00:49:00	wratterus, I am not at computer location. I will take your procedures & try them in the next few days. Many thanks - Have a great day.	NZHawk (4093)
657215	2008-04-09 00:53:00	Cool - good luck. No doubt other members will have more ideas by then, an amendment to my earlier post... This... Copy the 'Outlook Express' folder to your desktop or somewhere easily accessible. Double check your database files are in there, then delete the contents of the C:\Documents and Settings\yourusername\Local Settings\Application Data\Identities\some long file name\Microsoft\Outlook Express folder. In that folder, delete any Outbox.dbx files....should have read like... Copy the 'Outlook Express' folder to your desktop or somewhere easily accessible. Double check all your database files are in there. Delete the Outbox.dbx file in that folder, then delete the contents of C:\Documents and Settings\yourusername\Local Settings\Application Data\Identities\some long file name\Microsoft\Outlook Express Sorry about that. :o	wratterus (105)
657216	2008-04-16 04:16:00	Any joy?	wratterus (105)
657217	2008-04-16 04:23:00	Sorry, I should have posted my results: The Date The customer had changed the date (somehow) to 2000, thus all e-mails sent were put in the Sent Items but at the bottom of the folder! There you go - one to remember to recheck - and this is the 2nd time he has done it! Thanks for your help.	NZHawk (4093)
657218	2008-04-16 04:40:00	Ah right! Reminds me - we should always check the simple things first!! NEVER assume. Assumptions are the mother of all muck ups. Glad to hear you got it sorted! :punk	wratterus (105)
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