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Thread ID: 58709 2005-06-09 13:57:00 xtra didn't change my plan? KiwiPointer (8137) PC World Chat
Post ID Timestamp Content User
362422 2005-06-09 13:57:00 I changed my xtra plan to Adventure weeks ago before my next billing cycle date. I also received the confirm letter, but they didn't change my plan after the next billing cycle. And the page shows my current plan is still the old plan and just below the line shows my next plan is the one I apply ages ago?? Is it because I was cap last month so they don't change? KiwiPointer (8137)
362423 2005-06-09 14:37:00 I changed my xtra plan to Adventure weeks ago before my next billing cycle date. I also received the confirm letter, but they didn't change my plan after the next billing cycle. And the page shows my current plan is still the old plan and just below the line shows my next plan is the one I apply ages ago?? Is it because I was cap last month so they don't change?
I think Xtra may have some issues lately. They're not charging for my broadband connection.

Thanks!!! :D
techie (7177)
362424 2005-06-10 01:12:00 now the plan has been upgraded, but the speed doesn't go up to what it should be. have I been capped or something like that? KiwiPointer (8137)
362425 2005-06-10 06:47:00 now the plan has been upgraded, but the speed doesn't go up to what it should be. have I been capped or something like that?The only one who can answer that is your ISP. Give them a call. :) Jen (38)
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