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| Thread ID: 88923 | 2008-04-15 01:02:00 | USB devices not recognized - Win XP | Tony (4941) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 658839 | 2008-04-15 02:41:00 | That's a really good idea. The bad news is that she won't have anything like that available, so short of me travelling right across Auckland, it's not going to happen. Still, it might come to that. | Tony (4941) | ||
| 658840 | 2008-04-15 03:06:00 | Send / post a Live CD to her - its no rocket science to load, all you do is make sure the USB Drives are attached, boot the PC from the CD, and when it boots the Drives if reading will show and you can click to open them - if they open then its a software problem - if they don't, or not showing its hardware. Personally I'd use Knoppix as you dont have to do any input apart from hitting enter ( even then it runs after a while if you dont do that) |
wainuitech (129) | ||
| 658841 | 2008-04-15 04:43:00 | - yes, possibly, although while I haven't seen the hardware, knowing the person it will be a name-brand system (which I know guarantees nothing, but you see what I mean.)Whoops, my bad. It turns out it is a system from Bill Leckie Computers, so all bets are off as far as quality is concerned. It does have XP SP2 installed. I'm going over there on Saturday with a Ubuntu live CD, so we can check out that side of things. |
Tony (4941) | ||
| 658842 | 2008-04-15 06:22:00 | I'm aware of what SP2 includes. Perhaps I should have said "educated guess" based on what I think is the history of the PC we are talking about. More constructive comment would be helpful. OK. You have an "educated guess" based on "what you think is the history of the PC we are talking about." Possibly I could give better advice if I actually know what hardware and software is on the PC. Presumably you would know more about this than I would. At this time I do not have enough information to allow you to fix the problem. The best advice I can give is to actually go to where the PC is rather than ask questions over the phone. I hope this is constructive rather than destructive. |
Sweep (90) | ||
| 658843 | 2008-04-15 06:38:00 | Whoops, my bad. It turns out it is a system from Bill Leckie Computers, so all bets are off as far as quality is concerned. It does have XP SP2 installed. I'm going over there on Saturday with a Ubuntu live CD, so we can check out that side of things. Sorry Tony for my last post but without info I can't possibly advise you and your friend. I note that you in the first post said, Her supplier is saying it must be a motherboard issue and to bring the PC in, but she is reluctant to do that until she has exhausted all other options. (Update) the supplier having heard what we tried below now says it is not the mobo, but still to bring it in.) So your friend and you are going to travell within Auckland and get this PC back to the supplier. (Bill Leckie)? Even though your friend is reluctant to do so. |
Sweep (90) | ||
| 658844 | 2008-04-19 05:33:00 | I visited my friend today and Ubuntu from the live CD did not recognize a USB flash drive, which would definitely point to a hardware issue, IMO. She is going to take it into her hardware supplier for a definite analysis and then decide what to do next. OT, but I said she was technically challenged - her LCD monitor was set to the wrong resolution, and she was also using crossover cables to try and connect a couple of devices through a switch, and wondered why they weren't working. :waughh: She was on her way back to DSE to exchange the cables when I left. More info it it comes to hand. |
Tony (4941) | ||
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