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Thread ID: 142759 2016-09-05 00:51:00 What happened to Spark's 20GB data increase? Billy T (70) Press F1
Post ID Timestamp Content User
1425396 2016-09-05 00:51:00 Hi Team

Several days ago I checked my Broadband usage and saw that Spark was offering a free upgrade of 20GB, which would have upped our limit to 60GB. The offer didn't need any validation, they just said it would happen etc. However, I've seen no sign of the promised increase, and neither is there any sign of the offer statement.

This offer was of considerable interest to me, because Billy Jnr is home again from his Cruise Ship duties and he can wipe out 10 Gigs in one night! It is hard to curb his enthusiasm, and he will not take on another Cruise for several months.

Our line is primarily used for business, and another 20GB would have worked wonders for family harmony, especially when I've been finding myself back in the never-ending wait for downloads and/or uploads. Our 40GB limit is reached in 20-25 days (despite regular reminders) and he is a night owl so I can't catch him on line. My only alternative is to shut down our modem and that causes strife with Mrs T, who thinks it is all ok!

So, where did that Spark offer disappear to, and has anybody managed to get the promised 20GB increase?

Cheers

Billy 8-{) :confused:
Billy T (70)
1425397 2016-09-05 01:02:00 www.nzherald.co.nz bevy121 (117)
1425398 2016-09-05 01:30:00 My router allows me to set daily limits by device handy when the boy comes to stay gary67 (56)
1425399 2016-09-05 02:09:00 The announcement was very recent, probably hasn't kicked in yet. dugimodo (138)
1425400 2016-09-05 03:23:00 Sometime this month.
I put mine back down to 40, so that it only goes back up to 60.
pctek (84)
1425401 2016-09-05 05:08:00 I got emailed last week and informed of the new limit. user (1404)
1425402 2016-09-05 06:20:00 Due to happen 6 Sept according to email I received bellbird (6169)
1425403 2016-09-11 00:55:00 Mine went from 80 to 120 0n the 6th. tut (12033)
1425404 2016-09-12 00:21:00 I haven't got an increase yet... :(

Perhaps my 'change over' date is a bit later?
R.M. (561)
1425405 2016-09-14 23:28:00 Well, I went online with a Techo from the "cap"' page and we exchanged messages. He said that my account was showing 60GB and that the change took place a week ago.

He has techs looking to see why I'm only seeing a 40GB cap, so I guess I can expect to see a revised cap figure fairly soon.

The several emails we exchanged were fast, to the point, and courteous, so top marks to Spark for hiring good employees to handle these queries.

Cheers

Billy 8-{) :clap
Billy T (70)
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