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Thread ID: 142802 2016-09-13 05:51:00 MS Access/Adobe Acrobat help wanted Tony (4941) Press F1
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1425989 2016-09-13 05:51:00 I have been creating an Access application that uses a database as source to create emails with personalized PDF forms attached. It all works fine here at home, but when I tried to implement it on the target machine it all turned to custard. When I try to execute I get the message "No valid Acrobat serial number found. Acrobat will now quit."

As far as I can see I have all the correct references. The only difference between the two environments is that at home I have Acrobat 9 and the target has Acrobat 7. I've looked on the web but none of the sites I found seemed to match my situation. Adobe was particularly useless (as usual).

I'm assuming that Acrobat 7 is too old, but switching to the subscription-based Acrobat DC is not really an option.

Can anyone offer any insights/suggestions?
Tony (4941)
1425990 2016-09-13 06:14:00 Can you change the PDF program that can be downloaded and installed on both Computers, something like Nitro (free). ?

That's one (of many) problems with Adobe, they mostly want a subscription based model these days. Sure its fine if you and others have a subscription but many people still use free versions, which of course always have paid features disabled.

Personally I wont have any adobe PDF software on any of the computers here.

:2cents:
wainuitech (129)
1425991 2016-09-13 06:25:00 Can you change the PDF program that can be downloaded and installed on both Computers, something like Nitro (free). ?

That's one (of many) problems with Adobe, they mostly want a subscription based model these days. Sure its fine if you and others have a subscription but many people still use free versions, which of course always have paid features disabled.

Personally I wont have any adobe PDF software on any of the computers here.

:2cents: I haven't checked, but I suspect the free alternatives aren't going to give me the api facilities that I need to use Access VBA to create the PDFs. I will have a look. Not tonight, I have to go to a meet the candidates meeting (oh joy).
Tony (4941)
1425992 2016-09-14 01:59:00 There's not something in the API you're using that's Adobe 9-specific? Maybe you could use a "dumber" approach that might also work with 7? MushHead (10626)
1425993 2016-09-14 04:59:00 Thanks for the responses. I've sorted it out. After looking at it all a bit more closely and doing a bit more research I discovered the issue was totally with Acrobat 7. This situation appears to arise when you install a later version of Acrobat (even the reader). It's more complex than that, but that's the gist. It had never arisen in the normal course of events because these days they use Reader to read PDFs and CutePDF to print to PDF. It all turned to custard when I tried to invoke the Acrobat APIs. I had to uninstall Acrobat 7 and try to reinstall it from the original CS2 disks. Because it is so old the activation server doesn't work any more. However Adobe gives links to versions that can be installed without activation as long as you have a valid serial number. Good I thought. Downloaded and installed, but it wouldn't accept the serial number from the CS2 DVD. D'oh! I managed to find a serial number online that was accepted, so now it's all working.

What a carry-on! Pretty typical of the way Adobe works these days, unfortunately.
Tony (4941)
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