Forum Home
Press F1
 
Thread ID: 150284 2021-11-19 04:13:00 New email for covid Brucem (8688) Press F1
Post ID Timestamp Content User
1482294 2021-11-19 04:13:00 I have been trying to set up a second email address so that my wife and I can get our vaccination certificates. For some reason the system requires separate accounts for each person. I was apparently successfully in set up an account with gmail, (where our current account is), in setting up the account in Outlook I get to the stage where it establishes a network connection (successful), and searches for the server settings (Unsuccessful).

The response is:

"An encrypted connection to your mail server is not available, click next to attempt using an unencrypted connection (again unsuccessful)

The response is:

"Log onto incoming mail server imap - the connection to the server failed.

Send test message: Cannot send message, Verify the email address in your account properties. The server responded 530 5.7.0 must issue a STARTTLS command first mm 22sm840767pjb - gsmtp.

Can anyone help?
Brucem (8688)
1482295 2021-11-19 05:04:00 You’ve not said what smtp settings you’ve used. Normally the port. Either 465 or 587.

Have you followed this? support.microsoft.com
psycik (12851)
1482296 2021-11-19 05:26:00 I have been trying to set up a second email address so that my wife and I can get our vaccination certificates. For some reason the system requires separate accounts for each person.

Nope.
I got my mums under an alias of my email address. me@thedomainname...her@thedomainname...
piroska (17583)
1482297 2021-11-19 05:50:00 What version of outlook, some are simply too old for Gmail to support anymore gary67 (56)
1482298 2021-11-19 06:21:00 What version of outlook, some are simply too old for Gmail to support anymore yep see it a lot. The official Guff from Gmail is Outlook 2016 or newer. wainuitech (129)
1482299 2021-11-20 02:58:00 I have successfully created a new account using Mail, it probably is the old version of Outlook causing the problem. Some time ago I had a problem removing an obsolete address, and did that in Mail. Thanks for the comments and advice. Brucem (8688)
1