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Thread ID: 150342 2021-12-13 06:47:00 Password Brucem (8688) Press F1
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1482863 2021-12-13 06:47:00 I know this probably a silly query, and very vague.

My wife has an iPad, which is about 10 years old we think. As far as I know the OS is the original (iOS 8.1). The machine told her that the OS needed to be up dated, and wanted her password, apparently for the gmail account. I don't know what she has done, but she can't get into it with any of the passwords that we usually use. I suspect that she has altered it unwittingly. Where do we go from here??
Brucem (8688)
1482864 2021-12-13 08:32:00 Just because apple is asking for the gmail password, it’s not necessarily the gmail password .

Apple while it might use the gmail address, the password is independent . So it might be something else .

You can get it reset but it might be a slow process through the apple password reset process and security questions/checks
psycik (12851)
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